Tucson Medical Center Named 2010 Franklin Award of Distinction Winner


(SAN ANTONIO, TEXAS, April 9, 2010) -- The American Case Management Association (ACMA) and The Joint Commission announced today the selection of Tucson Medical Center in Tucson, Arizona, as the winner of the 2010 Franklin Award of Distinction.

ACMA and The Joint Commission formally presented the Franklin Award to Tucson Medical Center’s Case Management Department at the NICM/ACMA National Conference in San Antonio. Members of the case management team at Tucson Medical Center were present to accept the award, including the organization’s Director of Case Management, JoAnne Woodall, RN, MSN, and Vice President of Medical Affairs, Donna Fulton, MD.

Tucson Medical Center’s case management department is distinctive in that it encompasses the entire hospital, with case managers acting as full members of the management team on patient care units. Tucson Medical Center’s use of a case management council to discuss practice issues and raise the issues with managers and volunteers also showed they have a strong commitment to patient care.

“Tucson Medical Center demonstrated their distinctive characteristics via an integration of bed control, hospital executive understanding of case management’s role in their accountable care organization designation, evidence of case management’s clinical influence in the plan of care, and their international and nurse practitioner case manager roles,” says L. Greg Cunningham, CEO, ACMA. “We are pleased to give recognition to the organization and their leadership for their commitment to the practice of Hospital Case Management.”

A panel of national experts, including nurses, social workers and other health care professionals identified by ACMA and The Joint Commission, carefully reviewed the nominations and selected Tucson Medical Center for the award. Evaluation criteria for the award included the organization’s ability to demonstrate their commitment to a collaborative philosophy and an interdisciplinary process for case management.

“The Joint Commission applauds Tucson Medical Center for demonstrating how effective case management can improve the quality of health care,” says Jean Range, MS, RN, CPHQ, executive director, Disease-Specific Care Certification, The Joint Commission. “By making collaboration on care issues a part of everyday practice, Tucson Medical Center is able to focus on personalized services that meet patient needs.”

“We are proud of the work our multidisciplinary case management team performs every day, and receiving the Franklin Award of Distinction validates the confidence we have in our team,” said Donna Fulton. “As we continue to look for opportunities to reduce waste and improve the care we provide patients, effective case management will continue to be a vital part of the continuum of care. The team we have in place has put TMC on the cutting edge of hospital case management.”

The award is named for Benjamin Franklin, the co-founder of the first organized hospital in the United States. His personal character, integrity and credibility, as well as his reputation as an entrepreneur and inventor, represent the type of leadership and forward thinking that distinguish the hospitals or health systems recognized as Franklin Award recipients.

About ACMA
Founded in 1999, the American Case Management Association is committed to being the Association that offers solutions to support the evolving Collaborative Practice of Hospital/Health System Case Management. ACMA is the first and only Association dedicated to the Case Management professionals who practice in Hospital/Health System Settings. ACMA provides member benefits including networking, education, legislative/policy agenda, and resources applicable to Case Manager’s responsibilities. ACMA represents Nurses, Social Workers, Physicians, Educators and Administrators delivering or supporting the practice of Case Management in the Hospital/Health System setting.


Tyler Neese
Communications and Publication Assistant