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Conference Schedule


5/29/2018
Time
Session Title
9:00 AM - 9:30 AMACM™ Certification Review: Case Management Process & Practice Registration: Attendee Registration
9:30 AM - 10:00 AMACM™ Certification Review: Case Management Process & Practice Registration: Intro & Overview
10:00 AM - 12:30 PMACM™ Certification Review: Case Management Process & Practice Registration: Morning Session
12:30 PM - 1:45 PMLunch (on your own)
1:45 PM - 3:45 PMACM™ Certification Review: Case Management Process & Practice Registration: Afternoon Session

5/30/2018
Time
Session Title
7:00 AM - 8:00 AMRegistration & Continental Breakfast
8:00 AM - 8:20 AMWelcome Announcements & Chapter Business Meeting
8:25 AM - 9:25 AMSession 1: Health Care 2018 in the Golden State – Impact for Case Management
9:25 AM - 10:25 AMNetworking Break with Sponsors & Exhibitors
10:30 AM - 11:30 AMSession 2: Optimizing Inpatient Care Transitions Using Physician Advisory Services
11:30 AM - 1:15 PMLunch with Sponsors & Exhibitors
1:20 PM - 1:35 PMDoor Prizes
1:40 PM - 2:40 PMSession 3: Toastmasters International: Improving Communication Skills for Personal & Professional Development
2:40 PM - 2:50 PMBreak
2:50 PM - 3:50 PMSession 4: Transitions: Decreasing Readmissions by Thinking Outside the Box
3:55 PM - 4:55 PMSession 5: Extremis for Health Care Teams: An Ethical Approach
4:55 PM - 5:10 PMClosing Remarks

ACM™ Certification Review: Case Management Process & Practice Registration: Morning Session

Pat Kramer, Ed.S, ACM-SW, CCM, CSW, NCC
Senior Director · Case Management
Duke University · Raleigh, NC

ABSTRACT:
The scope of services and standards of practice provide social worker and nurse case managers with a guide by which they can engage in the practice of case management. Understanding the parameters within which the case manager practices assures a uniformity of services delivered to patients in need and assists the case manager in performing the duties required within health care delivery systems.

This session is designed to provide the practicing case manager with a review of case management practice standards in accordance with American Case Management Association guidelines and ACM certification. It will provide intensives for focused review in domains of case management practice including screening and assessment, planning and care coordination/intervention/transitions.

LEARNING OBJECTIVES:

  1. Describe the three domains of practice utilized by the Health Delivery System Case Manager
  2. Apply the essential job functions to the role of a Health Delivery System Case Manager
  3. Describe clinical and psychosocial assessment and intervention methods used in case management
  4. Utilize analytical skills to assess and plan care for the health delivery system patient

ACM™ Certification Review: Case Management Process & Practice Registration: Afternoon Session

ABSTRACT:
See Abstract and Objectives Above

Session 1: Health Care 2018 in the Golden State – Impact for Case Management

Debby Rogers, RN, MS, FAEN
Vice President · Clinical Performance and Transformation
California Hospital Association · Sacramento, CA

ABSTRACT:
As ongoing changes in the health care system continue and escalate, the role and influence of the case manager is growing. Case managers at all levels of care are challenged to contribute to organizational success and to provide clinically sound patient care. This annual discussion will provide an update on the ongoing implementation of federal health care reform, as well as current state-level legislative and regulatory initiatives. Current and future implications for case managers will be discussed, with a particular focus on case manager role in advocacy.

LEARNING OBJECTIVES:

  1. Identify the current status of implementation of federal health care reform
  2. Review current state legislative proposal impacting case management
  3. Describe how current and future changes affect case management, including advocacy

Session 2: Optimizing Inpatient Care Transitions Using Physician Advisory Services

Dr. Neil Parikh, MD, MPH, MSMgt, CHCQM-PHYADV
Physician Advisor · Hospital Administration
Dignity Health · Carmichael, CA

ABSTRACT:
Optimizing inpatient care transition services begins and ends with understanding the care continuum. Fee-for-value strategies aimed at focusing on population health involves disruptive change in our current standards of practice. The effective role of physician advisors involves partnering with case management, providers, compliance, and the revenue cycle team. By leveraging supportive services, such as information technology and palliative care, significant improvement of operational outcomes can be achieved.

LEARNING OBJECTIVES:

  1. Identify the role of physician advisors for maximizing revenue cycle optimization
  2. Evaluate the impact that inpatient care transitions affect across the care continuum
  3. Leverage supportive services that help to facilitate transparency across the care continuum

Session 3: Toastmasters International: Improving Communication Skills for Personal & Professional Development

Jessica Johnson
Vice President of Education
Toastmasters International · Fairfield, CA

ABSTRACT:
Toastmasters International is a world leader in communication and leadership development. The organization provides the tools necessary to speak mindfully in challenging situations. By utilizing key communication skills, you will master speaking with confidence and improve your everyday practice as a Case Manager. Speaking tips and techniques will be reviewed that will help you take the first steps toward your own personal and professional development.

LEARNING OBJECTIVES:

  1. Understand what Toastmasters is
  2. Identify how Toastmasters will benefit you

Session 4: Transitions: Decreasing Readmissions by Thinking Outside the Box

Dorene Cairns, RN, MBA
Roseville, Sacramento and South Sacramento · Continuum of Care Service Director
Kaiser Permanente · Sacramento, CA

Kristina Flanagan, RN, MSN, MBA
Northern California Regional Clinical Practice Leader · Care Continuum
Kaiser Permanente · Oakland, CA

ABSTRACT:
Describe the vulnerable population at risk for hospital readmissions. Review the need for social support, timely clinical interventions and support post discharge from inpatient stay. Describe and discuss critical components of a program to reduce readmissions.

LEARNING OBJECTIVES:

  1. Demonstrate current Transitions clinical interventions used for readmission reduction
  2. Quantify and describe the current risk score stratification tool used for patient selection and follow up care post hospitalization
  3. Recognize relationship of interventions to current patient outcomes and most recent readmission rate success

Session 5: Extremis for Health Care Teams: An Ethical Approach

Dr. Jessica Zitter, MD, MPH
· Palliative Care
Highland Hospital · Oakland, CA

ABSTRACT:
If a picture is worth a thousand words, a movie is worth a thousand pictures. We are invited to take a front row seat and join Dr. Zitter and her team in Extremis, an Academy Award-nominated short verite documentary by filmmaker Dan Krauss. We are taken into the very heart of the ICU, the front line of the public crisis that touches all of us: people dying badly and facing ethical dilemmas. We watch as patients and families grapple with the complexities of urgent medical decision-making in serious illness. We will witness both the beauty of saving a life and the beauty of a good death. Immediately following the film, Dr. Zitter will lead discussion on topics raised in the film, selected with an aim to improving health care teams’ efficacy in caring for seriously ill patients and their families.

LEARNING OBJECTIVES:

  1. To identify the obstacles to breaking bad news in the ICU environment, including extreme patient suffering and conflict within and among the health care team and surrogates
  2. Understand the importance of early, frequent, and clear communication about prognosis in the ICU, including potential changes in medical decision making
  3. Recognize potential changes in medical decision making

Northern California  Chapter Annual Conference Links
May 29-30, 2018

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