Schedule & Session Information

Schedule & Sessions | Brochure

Conference Schedule

Tuesday, October 8, 2019
Session Title
7:00 AM - 8:00 AMRegistration and Networking Breakfast with Sponsors and Exhibitors
8:00 AM - 8:25 AMWelcome Announcements and Chapter Business Meeting
8:30 AM - 9:30 AMSession 1: Building Resilience and an Exercise in Gratitude
9:30 AM - 10:30 AMNetworking Break with Sponsors and Exhibitors
10:35 AM - 11:35 AMSession 2: Neuropsychological Presentation of Cognitive Disorders
11:40 AM - 12:40 PMSession 3: Non-Pharmacological Interventions for Challenging Behaviors Associated with Neurocognitive Disorders
12:45 PM - 1:45 PMNetworking Lunch with Sponsors and Exhibitors
1:45 PM - 2:00 PMGiveaways
2:00 PM - 3:00 PMSession 4: Respecting Patients Regardless of their Decision-Making Capacity
3:00 PM - 3:10 PMBreak
3:10 PM - 4:10 PMSession 5: Homecare Grant for HELP© at Home: Prevention of Delirium and Addressing Risk Factors
4:10 PM - 4:15 PMClosing Remarks

Conference Sessions

Session 1: Building Resilience and an Exercise in Gratitude

Joan Brueggeman, RN, BSN, ACM-RN
Director · Care Coordination and Utilization Management
Gundersen Health System · La Crosse, WI


Case management professionals and leaders are submerged in a rapidly changing and evolving  health care practice. As health care moves from fee to quality, this session provides you with some key points to keep you grounded during the transition. Learning how to use disciplined versus default behavior during stressful interactions and doing an exercise in gratitude to take with you.



  1. Describe what resilience is and why it is important
  2. Identify default versus disciplined behaviors
  3. Complete an exercise in gratitude to apply within your practice

Session 2: Neuropsychological Presentation of Cognitive Disorders

Dr. Teresa Deer, ABPP-CN
Neuropsychologist and President
Neuropsychological Consultants, Inc · Kenosha, WI


Patients presenting in medical centers are often confused. It can be challenging to determine if this is due to a non-neurological medical condition, a psychiatric condition, dementia, or a combination of these. This session will present both biological bases and functional neuropyschological presentations of the major dementia types, a brief overview of other conditions that can mimic dementia such as depression, and strategies case managers can use to gather information from collateral individuals that may help with diagnosis, treatment, and care planning. 


  1. Identify hallmarks of three major types of dementia
  2. Clarify symptoms more common to depression than dementia
  3. Discuss strategies for obtaining helpful information from collateral sources

Session 3: Non-Pharmacological Interventions for Challenging Behaviors Associated with Neurocognitive Disorders

Heather Smith, Ph. D., ABPP
Lead Psychologist at Milwaukee VA Medical Center · Associate Professor for Psychiatry and Behavioral Medicine at Medical College of Wisconsin
Wisconsin Hospital Association · Milwuakee, WI


This session will review and discuss challenging behaviors associated with neurocognitive disorder diagnoses and outline an evidence-based approach for preventing and de-escalating those behaviors. Case examples will be provided and audience participation will be encouraged to explore use of various approaches within practice settings.


  1. Discuss challenging behaviors associated with neurocognitive disorders
  2. Identify non-pharmacological strategies to prevent and de-escalate challenging behaviors
  3. Review case examples and apply strategies within practice settings

Session 4: Respecting Patients Regardless of their Decision-Making Capacity

Alyson Capp, Ph. D.
Director · Ethics
Advocate Aurora Health · Milwaukee, WI


Patients who cannot make their own medical decisions still maintain their autonomy and deserve respect. However, sometimes it is unclear whether their requests or refusals are based on their own values or represent limited understanding. How can we balance respect for autonomy with the duty to seek good and do no harm when caring for these vulnerable patients?


  1. Discuss the ethical duty to respect patient autonomy and how this duty extends to incapacitated patients.
  2. Analyze case studies to identify values conflicts in patient care related to decisionality.
  3. Utilize resources to addressing values conflicts in patient care.

Session 5: Homecare Grant for HELP© at Home: Prevention of Delirium and Addressing Risk Factors

Michelle Simpson, Ph. D., RN
Director · Patient Centered Research for Ed Howe Center for Healthcare Transformation
Advocate Aurora Health Research Institute · Milwaukee, WI


Unplanned all-cause hospital readmission among older adults’ averages 15%. Among individuals discharged to skilled home care, hospital readmission averages higher at 25% to 28%. Functional and cognitive decline are leading complications of hospitalization among older adults with as many as 30% to 40% of hospitalized older adults experiencing functional decline and 15-50% experiencing delirium. Cognitive and functional decline extend beyond older adults' hospitalization contributing to an increase in institutionalization, hospital readmission, mortality, and cost of care. A reduction in hospital readmission rate can occur by improving the transition from hospital to home, however, there are limited models of care that targets prevention of older adult functional and cognitive decline across the hospital and home care continuum. The Hospital Elder Life Program is acknowledged as best practice, evidence-based model of care used to maintain physical and cognitive functioning throughout hospitalization and prevent unplanned readmission. Accordingly, the Bundled HELP is an adaptation of the HELP that extends this evidence-based delirium and functional decline HELP protocols to home health.


  1. Describe the prevalence of all-cause hospital readmission and functional and cognitive decline among older adult patients discharged from hospital to home health care.
  2. Describe the adapted Bundled Hospital Elder Life Program (HELP plus HELP at Home) model of care - used to prevent functional and cognitive decline
  3. Identify patient outcomes associated with the Bundled HELP model of care.

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October 6, 2020


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American Case Management Association
11701 W. 36th St.
Little Rock, Arkansas 72211
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247