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ACM Information

A Certification for Health Delivery System Case Management and Transitions of Care Professionals

The ACM™ Certification was created by ACMA in 2005, and is designed specifically for health delivery system and transitions of care (TOC) case management professionals.



    This certification is unique among Case Management certifications because the examination:
    • Specifically addresses Case Management in health delivery system settings
    • Tests core Case Management knowledge that is shared by Nurse and Social Work Case Managers, as well as competency in the individual skills of each professional background
    • Utilizes clinical simulation testing methodology to test “competency beyond knowledge” – testing critical thinking skills and the ability to use knowledge in practical situations.

    The exam consists of two components. The first contains core case management questions that test the knowledge skills and abilities of registered nurse or social work Case Managers working in a hospital/health system. The second component is comprised of discipline specific clinical simulations. This discipline specific testing method reflects ACMA’s respect for the different roles practiced by registered nurse and social work case managers. A passing score on both the core and the discipline specific portions will entitle individuals to the ACM™, (Accredited Case Manager) credential.

    ACMA Position Statement

    Nurses and Social Workers with 36 months of health delivery system experience should have their Accredited Case Manager credential, ACM, to practice Health Delivery System Case Management. ACM exam eligibility requires a minimum of twelve (12) months of Health System Case Management experience.

    Approved on December 2, 2016

    Who can take the ACM™ Certification examination?

    The ACM™ Certification examination is available to registered nurses and social workers. However, there are specific eligibility requirements necessary to take the examination. These requirements include a blend of education, paid work experience* and professional practice:

    • A Registered Nurse (RN) applicant must possess a valid and current nursing license that is in good standing. RN applicants must provide a nursing license number, state and expiration date.

    • Social Worker (SW) applicants must have a Bachelor's or Master's degree from an accredited school of social work OR a valid social work license that is in good standing. SW applicants must provide the degree, name of school and year of completion OR a current social work license number, state and expiration date.

    • All applicants must have at least one (1) year**, or 2,080 hours, of supervised, paid work experience employed as a case manager, or in a role that falls within the Scope of Services and Standards of Practice of a case manager, by a Health Delivery System.

      **Candidates with less than two (2) years of experience must provide supervisor contact information and an attestation that they have at least one (1) year of supervised case management experience on the ACM™ application. The NBCM recognizes that because case management experience, supervision and education vary, some case managers may be qualified to sit for the exam after only one (1) year of experience.

    If an applicant meets the eligibility requirements of both an RN and SW, they must indicate which exam they wish to take and provide the applicable documentation of eligibility.

    *Paid or unpaid internship experience does not count toward full-time work experience.

    When Can I Take the ACM™ Certification?

    Candidates have two test scheduling options:

    Option 1: Apply Now, Schedule Now. Candidates pay a small premium to schedule their exam immediately.

    Option 2: Quarterly Exam Scheduling. Candidates apply and test within the regularly scheduled deadlines and timeframes listed below.

    Candidates applying by: Will be eligible to test in:
    November 15 January, February or March
    February 15 April, May or June
    May 15 July, August or September
    August 15 October, November or December

    Candidates may submit their application at any time. All applications must be accompanied by full payment of application fees to be considered complete and ready for approval. Upon receipt of approval, candidates will receive a scheduling notice from ACM's testing partner and will be directed to schedule their examination through the testing partner's online portal, or by contacting the testing partner by phone.

    ACM™ Certification Statistics

    • Over 5,900 health delivery system case managers have earned the ACM™ Credential (as of August 2018)
    • 98% of ACM™ Credentialed professional feel the certification is applicable to their case management practice.
    • 47% of ACM™ Credentialed professionals indicate that the certification has increased their professional standing with their direct supervisor, coworkers, and increased their professional knowledge and competency.
    • 65% of case management departments report that case management certification is influential in hiring decisions, and over half prefer the ACM™ credential.
    • 90% of ACM™ Credentialed professionals would recommend the certification to other case managers.
    • A summary of ACM™ Certification Activities is available from the ACMA National Office upon request.

    What Do ACM™ Credentialed Professionals Say?

    "Credentialing and being a certified case manager defines a devotion to our profession, sets the bar high and recognizes the value that case managers brings to our patients. Sentara Healthcare definitely validates the importance of certification, requiring it for both case managers and social workers, as soon as they are eligible. Within our system, our care coordinators and social workers take pride in being certified, are truly valued by their nursing peers and are integral parts of our nursing Magnet journey to excellence. Our outstanding and hardworking teams have one thing in common; they make a difference with our patients, one day at a time, one patient at a time."

    - Teresa Gonzalvo RN, BSN, MPA, CPHQ, ACM-RN
    Vice President and Nurse Executive for Care Coordination
    Sentara Healthcare

    “ACM certification is a mark of distinction that benchmarks your knowledge and application of hospital and healthcare system case management in a respected and recognized way to you, your employer and the patients/clients you serve."

    - Beverly L. Wagner, RN, MBA, CCM, ACM-RN
    Asst. Director for Operations, Clinical Care Mgmt.
    University of North Carolina Hospitals

    ACM™ Certification Study Guide Available

    How are you preparing to take the ACM™ Certification Exam? ACMA offers preparatory materials including a study guide and self-assessment exam. To learn more, click here.

    Questions? Visit the Frequently Asked Questions Section.

    ACMA Announcements

    Compass 2019 is Coming Soon: Save by December 31

    Build a competent and confident care team with Compass training for 2019! This comprehensive program is designed to standardize onboarding and competency validation for case managers and physician advisors. New courses include an introduction to health plan case management, ethics and scenarios for continuum-based care. Courses are now designated as “Core” or “Specialty” to highlight learning applicable to case managers in multiple settings across the continuum of care, with additional learning focused on the unique needs of specific specialties, such as pediatrics, health plans and advanced/leadership training. Purchase upgrade or learn more today>>>.

    ACMA Legislative Campaign: Close the Medicare Observation Coverage Gap

    We need your help! Raise your voice in support of the "Increasing Access to Medicare Coverage Act" and our campaign to close the observation status coverage gap in Medicare.
    Take Action    Sign the Petition!

    Save the Date: 2019 Leadership and Physician Advisor Conference

    The 2018 Leadership and Physician Advisor Conference took place early November in Huntington Beach, California! Case management leaders and physician advisors from across the country gathered to collaborate, network and move case management forward. Follow #ACMAleadership on social media to see all the action that took place. We hope you'll join us next year, November 14-17, 2019 in Miami, Florida!

    New Simulation Program for Value-Based Results

    ACMA leads the practice by introducing Advanced Care Transitions Simulation (ACTS). This simulation program will transform orientation and professional development for your case management team. ACTS is focused on improving care transitions through assessment, communication, planning and collaboration. It leverages unique, team-based simulations of patient scenarios and enhances care coordination and critical thinking. Enhance case management and impact your system with ACTS. >>>

    Kick Off the Giving Season with Giving Tuesday

    You advocate every day on behalf of your patients and their families. Join us with #GivingTuesday to help support ACMA's advocacy efforts for proper legislation, policies and regulations that will positively impact your practice and patients. #GivingTuesday is a global annual event celebrated on the Tuesday after Thanksgiving. Let's see how much we can raise by November 27 this year! Donations can be made through the end of November. Donate Today >>>

    Congress Passes Opioid Bill, President to Sign

    Great news from Washington! With your support, Congress took a historic step in the fight against the opioid epidemic. On Wednesday, October 4, Congress approved the comprehensive opioids response package, sending the bill to President Trump for his signature and enactment into law. Read more here >>>

    American Case Management Association
    11701 W. 36th St.
    Little Rock, Arkansas 72211
    Phone: 501-907-ACMA (2262)
    Fax: 501-227-4247