National Hospital Case Management Survey

The Only Source of Comprehensive National Benchmarking Data for
Hospital Case Managers

The flagship project of ACMA practice research in hospital Case Management, the Survey is conducted through a biennial randomized study of over 400 hospital Case Management departments, and produces 95% confidence level data on over 75 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement. ACMA conducts and publishes extensive secondary research combining Survey data with sources, such as CMS-reported outcomes data.

2009 National Hospital Case Management Survey

Have You Reviewed the 2009 National Hospital Case Management Survey Final Report? The Survey contains a number of figures and findings relevant to Case Management practice, such as staffing, caseload, and FTE distribution. To access the Survey, log-in to the Members Only section.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“At McLeod Health we were happy to see the National Survey data in reference to salaries, as we were starting a new Case Management model, and we had no idea what each discipline should be paid. Our staff was soon upgraded to the national standards for our number of beds, as well as our region. The entire Survey is an excellent tool for Case Management operations.”

Cassandra Brunson, LBSW | Corporate Director, Discharge Planning
McLeod Regional Medical Center | Florence, SC

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to research@acmaweb.org

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