Case Management Internship Program©
A comprehensive orientation and training program for new Hospital Case Managers.
The Case Management Internship Program©(CMIP©) is a comprehensive orientation program developed by Morton Plant Mease Health Care in Clearwater, FL, winner of the 2007 Franklin Award of Distinction. The CMIP© has been made available as a workshop at the 2007 ACMA Leadership Conference and the 2008 NICM/ACMA National Conference.
The CMIP© Curriculum is now available for purchase through ACMA. The program materials include a 400 page manual of orientation materials and tools, as well as the entire program on two CDs. The program is designed as PowerPoint presentations ready to be given by a director or experienced case manager to new staff members. The presentations are comprehensive, and are easily customizable to an individual facility.
Program Curriculum
The Case Management Internship Program© is organized as a series of presentations, each containing comprehensive training on a specific topic, providing the information that new case managers need to know, and including slides that are customizable to an individual facility. The program includes the following presentations:
| 1 | Introduction to Case Management | 9 | The Role of the Physician Advisor |
| 2 | Payers Program | 10 | Clinical Documentation Program |
| 3 | Crucial Conversations | 11 | Present on Admission |
| 4 | Utilization Management | 12 | Documentation |
| 5 | The Role of the Social Worker | 13 | Denials Management |
| 6 | Discharge Planning | 14 | The Role of the Physician Advisor |
| 7 | Documentation | 15 | Clinical Documentation Program |
| 8 | Denials Management | 16 | Present on Admission |
The CMIP© Toolkit is included in the program materials and is a critical part of the training program. It includes the forms and tools needed for turnkey implementation of the program in any organization. The Toolkit also includes other elements that are necessary elements of the curriculum, such as example referral forms to post-acute providers, sample job descriptions, and more. The Toolkit includes:
| Using the Case Management Internship Program© |
| CM Department Orientation Tool |
| CM Department Interview Tool |
| Internship Program Policy |
| Internship Program Work Agreement |
| Example of CEU Application |
| CMIP Attendance Roster |
| CMIP Preceptor Guidelines |
| Preceptor Evaluation |
| Example Letter for Preceptor Bonuses |
| CMIP Program Evaluation |
| Example of Family Conference Worksheet |
| Example of Skilled Nursing Referral Form |
| Example of Medical Assistance Referral Form |
| Job Description/Performance Evaluation - Director |
| Job Description/Performance Evaluation - Manager |
| Job Description/Performance Evaluation - Case Manager |
| Job Description/Performance Evaluation - Clinical Documentation Nurse |
| Job Description/Performance Evaluation - CM Assistant |
| Job Description/Performance Evaluation - Social Worker |
| Job Description/Performance Evaluation - Social Worker II |
| Job Description/Performance Evaluation - Social Worker III |
How to Order
To order the CMIP©, download and complete the order form and return it to the ACMA National Office by fax (501-227-4247) or postal mail to:
American Case Management Association
11701 W. 36th St
Little Rock, Arkansas 72211
To download the order form, click here.
When you order CMIP©, you will receive the entire program curriculum in both hardcopy and electronic format - including the Manual and Toolkit. The materials equip you to implement the program in your organization.
Please send questions to theacma@acmaweb.org or call 501-907-2262.
Announcements
Kevin M. Terrell, DO, MS, Joins ACMA’s Transitions of Care Conference
ACMA is pleased to announce Kevin M. Terrell, DO, MS, as a speaker for the 2010 Transitions of Care Conference. He is a board-certified emergency medicine physician and an Associate Professor of Emergency Medicine at Indiana University. The conference will be held November 10-11, 2010 in Little Rock, AR- click here
2011 NICM/ACMA National Conference
Mark Your Calendar - The 2011 NICM/ACMA National Conference will be held April 7-10, 2011 at the Marriott World Center Resort in Orlando, Florida
National Case Management Week Products & Catalog Now Available
National Case Management Week (NCMW) items are now available for purchase online, and the 2010 NCMW Product Catalog is available to download.
ACMA Standards of Practice and Scope of Services Now Available Online
The ACMA Standards of Practice and Scope of Services is now available on the ACMA website as an available resource for all case managers to reference in their daily practice - click here
Are You an ACMA Member?
Membership gains you access to a number of member-only benefits such as: research data (the only national source of 95% confidence level hospital case management research), quarterly peer-reviewed publication, weekly e-newsletter, conference discounts, online networks for peer information exchange and much more - click here
