Session Information

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Conference Schedule

Session Title
7:00 AM - 8:00 AMRegistration and Networking Breakfast with Sponsors and Exhibitors
8:00 AM - 8:25 AMWelcome Announcements and Chapter Business Meeting
8:25 AM - 9:25 AMSession 1: Taking Care of Yourself While Taking Care of Others
9:25 AM - 10:15 AMNetworking Break with Sponsors and Exhibitors
10:15 AM - 11:45 AMSession 2: Ethics and Boundaries: Generational Diversity
11:45 AM - 12:45 PMNetworking Lunch with Sponsors and Exhibitors
12:45 PM - 1:05 PMDrawings and Give-a-ways
1:05 PM - 2:05 PMSession 3: Elections 2018: Why I Should Care About its Impact on Health Care?
2:10 PM - 3:10 PMSession 4: You Must Remember This… Imperative Utilization Concepts for Case Managers
3:10 PM - 3:20 PMBreak
3:20 PM - 4:50 PMSession 5: Difficult Discharge Planning Panel
4:50 PM - 4:55 PMClosing Remarks

Session 1: Taking Care of Yourself While Taking Care of Others

Rev. Dr. Dwayne Winterberg, D, MN, MDIV
St. Croix Hospice · Eau Claire, WI


In our crazy professional lives, it is easy to see how “burn out” can occur when we are jugging schedules, working short staffed, and facing other uncontrollable obstacles, while at the same time striving to give quality care to each patient we serve. Dr. Dwayne Winterberg invites you to attend this presentation to gain an understanding and appreciation to self-cares so that we can properly respond to the needs of others. With 23 years of pastoral experience – including his recent positon as a hospice Chaplin – Dr. Winterberg shares his vast life experiences and knowledge in helping others to “fill their cup prior to allowing others to drink.”


  1. Recognize the importance of self-cares as a priority before we can give proper patient care
  2. Learn to recognize the signs of professional burnout
  3. Encourage and explore the key to develop your own self-care plan

Session 2: Ethics and Boundaries: Generational Diversity

Marian Ennen, CSW
Medical Social Worker
Mayo Clinic Health System · Eau Claire, WI


Marian has presented the Ethics and Boundaries Training at Mayo Clinic Health Systems - Eau Claire for the past 10 years. In this session, you will be emphasizing boundaries and generational diversity identification and issues. 


  1. Understand and identify generational diversity in practice
  2. Identify ethic and boundary issues
  3. Explore your own generational type and how it relates to others

Session 3: Elections 2018: Why I Should Care About its Impact on Health Care?

Kyle O’Brien
SVP Government Relations
Wisconsin Hospital Association · Madison, WI


WHA's Kyle O'Brien, SVP Government Relations, will provide attendees with an overview of what political insiders are seeing shake-out for the fall general elections for candidates seeking office in Madison and Washington, D.C. O'Brien will also brief attendees about WHA's recent legislative accomplishments related to care management and care coordination and discuss the WHA's forward-looking legislative agenda for the next state legislative session related to these topics.


  1. Better understand the political process at the federal and state levels and how it can impact health care delivery/funding in local communities
  2. Learn about recent legislative initiatives, led by WHA, to promote care management and care coordination by health care providers in Wisconsin's Medicaid program
  3. Encourage further engagement by Wisconsin ACMA Chapter members directly with WHA staff and state lawmakers through the WHA Hospital Education & Advocacy Team (HEAT) program

Session 4: You Must Remember This… Imperative Utilization Concepts for Case Managers

Juliet B. Ugarte Hopkins, MD, CHCQM-PHYADV
Physician Advisor · Case Management, Utilization, and Clinical Documentation
ProHealth Care · Waukesha, WI


The rules and regulations of the Centers for Medicare and Medicaid Services (CMS) and guidelines associated with managed and private health insurance plans are always changing. But, there are still specific concepts case managers should hone and master to serve as perpetual champions of utilization for their units and health systems as a whole. This session will review these concepts and encourage questions/answers from the audience to ensure understanding and foster immediate application post-conference.


  1. Understand the difference between the “two-midnight,” “48-hour,” and “3-day SNF” docks
  2. Identify situations which might be accepted or routine within your health system but are actually utilization problems which should be escalated
  3. Review clinical scenarios where the Medicare Two-Midnight rule does not apply

Session 5: Difficult Discharge Planning Panel

Barb Hughes, RN, BSN, ACM-RN
Nurse Case Manager · Spinal Cord Injury Center, Inpatient and Outpatient Program
Froedtert and the Medical College · Milwaukee, WI

Becki Murphy
Supervisor, Social Services
Gundersen Health System · La Crosse, WI

Diane Schuh, RN, BSN
Manager of Case Management
Aurora Sheboygen Memorial Medical Center · Shebaygan, WI

Kristin Strother, MSW
Director, Social Services
Aurora Medical Center · Milwaukee, WI

Mandi Pericak, CSW
Social Services Supervisor · Social Services
Gundersen Health Medical Center · LaCrosse, WI


This session will include a panel of social workers and nurses from 3 health care systems across the state. Each organization will present difficult to discharge patient scenarios along with creative or innovative ideas that each organization utilized in their discharge planning process. 



  1. The identification of patient centered solution using “out of the box” ideas to create positive outcomes
  2. How to collaborate with the health care team (both within the organization and communities) for successful discharge planning
  3. Examination of discharge planning best practices from across the state and how to incorporate those at your organization

Wisconsin  Chapter Annual Conference Links
October 5, 2018


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