Schedule & Session Information

Schedule & Sessions | Brochure

Conference Schedule

Tuesday, September 18, 2018
Session Title
7:00 AM - 8:00 AMRegistration & Networking Breakfast with Sponsors & Exhibitors
8:00 AM - 8:25 AMWelcome Announcements & Chapter Business Meeting
8:25 AM - 9:25 AMSession 1: Managed Care Update: Changes in Reimbursement and Healthcare Delivery
9:25 AM - 10:20 AMNetworking Break with Sponsors and Exhibitors
10:30 AM - 11:30 AMSession 2: Health Care and Homelessness
11:30 AM - 1:00 PMNetworking Lunch with Sponsors and Exhibitors
1:00 PM - 2:00 PMSession 3A: What Happens to Compassion During an Opioid Epidemic?
1:00 PM - 2:00 PMSession 3B: Similarities and Differences in Pediatric Facilities for Your Home Bound Children
2:00 PM - 3:00 PMSession 4: Navigating Religion and Culture in Better Meeting the Needs of Muslim Patients
3:00 PM - 3:15 PMBreak
3:15 PM - 4:15 PMSession 5: Ethical Issues in Pediatric Case Management
4:15 PM - 4:25 PMClosing Remarks

Conference Sessions

Welcome Announcements & Chapter Business Meeting

Session 1: Managed Care Update: Changes in Reimbursement and Healthcare Delivery

Lisa Roome Rago
Administrator, Integrated Care Management
Advocate Health · Rolling Meadows, IL


Population health is the latest health care industry buzz word, but what does it really mean? This session will go into detail about this hot topic in the health care industry. You will receive an update on current trends in population health, public and private payer reform and how it affects the role of care management.


  1. Describe the changing landscape of health care
  2. Illustrate two ways payer reimbursement changes health care provider incentives
  3. Identify three ways the role of a care manager effects positive patient outcomes and contributes to population health

Session 2: Health Care and Homelessness

Stephen Brown, MSW, LCSW
Director of Preventive Emergency Medicine · Emergency Medicine
University of Illinois at Chicago · Chicago, IL

Abbie See
Better Health through Housing Specialist
AIDS Foundation of Chicago – Center for Housing and Health · Chicago, IL


The Better Health Through Housing program (BHH) is a health care-to-housing partnership created between the Center for Housing and Health (CHH) and the University of Illinois Hospital & Health Sciences System (UI Health). Started in 2015, the program identifies chronically homeless patients in the Emergency Department, Psychiatry and Oncology wards at UI Health and transitions them into permanent supportive housing. BHH has built a network of 27 supportive housing agencies using the Housing First model for supportive housing. Learn why UI Health and three other Chicago hospitals continue to invest in this program and how it addresses a deadly social determinant of health. We will discuss the lessons learned about building a nationally-recognized health care-to-housing model, including how chronic homelessness should be considered dangerous health condition, the invisibility of homelessness in health care and the excessive cost and utilization of health care and other public sectors.


  1. Explain the need for proper transitions of care for this vulnerable population
  2. Identify partnerships that use the model developed by CCH to build a Housing First program at their respective institutions
  3. Discuss why homelessness is a dangerous health condition, recognize hidden homelessness in your hospital and demonstrate the exorbitant cost and utilization of health services

Session 3A: What Happens to Compassion During an Opioid Epidemic?

Adam J. Bursua, Pharm.D., BCPS
Medication Safety and Quality Coordinator
University of Illinois at Chicago · Chicago, IL


The opioid epidemic is the most significant public health and public safety crisis facing Illinois. According to the Illinois Department of Public Health, opioid overdoses have killed nearly 11,000 people in Illinois since 2008. Beyond these deaths are thousands of emergency department visits, hospital stays, as well as the pain suffered by individuals, families and communities. This session will review the scope of the opioid crisis and discuss strategies for case managers to implement.


  1. Describe the scope and contributing factors to the opioid crisis in the United States
  2. Identify effective strategies for changing opioid prescribing behavior and improving opioid safety
  3. Review evidence to support standardization of pain management using ERAS protocols
  4. Discuss recent TJC Pain Management Standards with a focus on elements of performance most relevant to case management

Session 3B: Similarities and Differences in Pediatric Facilities for Your Home Bound Children

Molly Kim, MSW, CWS
Social Worker
Almost Home Kids Case Management · Chicago, IL

Mary F. Messerle, RN, BSN
Manager of In-Patient Admissions, Administration
La Rabida Children's Hospital · Chicago. IL

Helene K. Pochopien, RN, MSN
Director of Nursing, Children’s Healthcare Center
Maryville Children’s Healthcare Center · Chicago, IL


This session will highlight the uniqueness while identifying the strengths, focus and abilities of each pediatric facility transitioning to home. The speakers will discuss strategies for identifying the appropriate facility for each patient’s specific needs and the transfer process and information needed to safely transfer a patient.


  1. Summarize the services at each pediatric facility
  2. Recognize the unique differences between organizations
  3. Explain the requirements and process to transfer a patient

Session 4: Navigating Religion and Culture in Better Meeting the Needs of Muslim Patients

Aasim Padela, MD
Associate Professor of Medicine; Director, Initiative on Islam and Medicine
University of Chicago · Chicago, IL


This session will cover key religious values that influence Muslim American patient behaviors and underpin their requests for accommodations in care delivery. Using a fictional case scenario, the presentation will cover issues related to modesty and same-sex care delivery, moral responsibilities that influence familial decision-making and spiritual support needs of patients. In addition, the presentation will touch upon demographic myths regarding the American Muslim population. 

If time permits, and with audience participation, participants will work through and discuss the ethical ramifications from an actual patient narrative.


  1. Identify religious values that influence Muslim patient behaviors
  2. Recognize unmet cultural needs that impact the delivery of quality care for Muslim patients
  3. Summarize the professional responsibilities to accommodate patient requests

Session 5: Ethical Issues in Pediatric Case Management

Sabrina Derrington, MD, MDe
Assistant Professor of Pediatrics, Attending Physician in Pediatric Critical Care and Palliative Care
Northwestern University Feinberg School of Medicine, Ann and Robert H. Lurie Children’s Hospital · Chicago, IL


Case managers for pediatric patients often find themselves caught in a tangled mess of conflicting obligations. The case manager’s ethical competence may be strained in attempting to sort out the best interests of the child, the needs of the parent(s) and family and the proper degree of influence from hospital administration, insurance company restrictions and state or local law. This session will review fundamental bioethical principles, discuss a conceptual framework and propose practical steps for approaching challenging pediatric cases with attention to issues of justice, ethical decision-making and the professional care relationship. While this session is pediatric-focused, the principles are applicable to vulnerable patients and families of all ages.


  1. Describe the critical components of shared decision-making in pediatrics
  2. Explain how an “ethics of care” applies to the case manager’s role
  3. Identify at least one strategy to address injustice for pediatric patients and families

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American Case Management Association
11701 W. 36th St.
Little Rock, Arkansas 72211
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247