Logo
Kentucky / Tennessee
Chapter
Join ACMA
Logo
Kentucky / Tennessee
Chapter

ACM Information

A Certification for Health Delivery System Case Management and Transitions of Care Professionals

The ACM™ Certification was created by ACMA in 2005, and is designed specifically for health delivery system and transitions of care (TOC) case management professionals. This certification is unique among Case Management certifications because the examination:



  • Specifically addresses Case Management in health delivery system settings
  • Tests core Case Management knowledge that is shared by Nurse and Social Work Case Managers, as well as competency in the individual skills of each professional background
  • Utilizes clinical simulation testing methodology to test “competency beyond knowledge” – testing critical thinking skills and the ability to use knowledge in practical situations.

The exam consists of two components. The first contains core case management questions that test the knowledge skills and abilities of registered nurse or social work Case Managers working in a hospital/health system. The second component is comprised of discipline specific clinical simulations. This discipline specific testing method reflects ACMA’s respect for the different roles practiced by registered nurse and social work case managers. A passing score on both the core and the discipline specific portions will entitle individuals to the ACM™, (Accredited Case Manager) credential.

ACMA Position Statement

Nurses and Social Workers with 36 months of health delivery system experience should have their Accredited Case Manager credential, ACM, to practice Health Delivery System Case Management. ACM exam eligibility requires a minimum of twelve (12) months of Health System Case Management experience.

Approved on December 2, 2016

Who can take the ACM™ Certification examination?

The ACM™ Certification examination is available to registered nurses and social workers. However, there are specific eligibility requirements necessary to take the examination. These requirements include a blend of education, paid work experience* and professional practice:

  • A Registered Nurse (RN) applicant must possess a valid and current nursing license that is in good standing. RN applicants must provide a nursing license number, state and expiration date.

  • Social Worker (SW) applicants must have a Bachelor's or Master's degree from an accredited school of social work OR a valid social work license that is in good standing. SW applicants must provide the degree, name of school and year of completion OR a current social work license number, state and expiration date.

  • All applicants must have at least one (1) year**, or 2,080 hours, of supervised, paid work experience employed as a case manager, or in a role that falls within the Scope of Services and Standards of Practice of a case manager, by a Health Delivery System.

    **Candidates with less than two (2) years of experience must provide supervisor contact information and an attestation that they have at least one (1) year of supervised case management experience on the ACM™ application. The NBCM recognizes that because case management experience, supervision and education vary, some case managers may be qualified to sit for the exam after only one (1) year of experience.

If an applicant meets the eligibility requirements of both an RN and SW, they must indicate which exam they wish to take and provide the applicable documentation of eligibility.

*Paid or unpaid internship experience does not count toward full-time work experience.

When Can I Take the ACM™ Certification?

Candidates have two test scheduling options:

Option 1: Apply Now, Schedule Now. Candidates pay a small premium to schedule their exam immediately.

Option 2: Quarterly Exam Scheduling. Candidates apply and test within the regularly scheduled deadlines and timeframes listed below.

Candidates applying by: Will be eligible to test in:
November 15 January, February or March
February 15 April, May or June
May 15 July, August or September
August 15 October, November or December

Candidates may submit their application at any time. All applications must be accompanied by full payment of application fees to be considered complete and ready for approval. Upon receipt of approval, candidates will receive a scheduling notice from ACM's testing partner and will be directed to schedule their examination through the testing partner's online portal, or by contacting the testing partner by phone.

ACM™ Certification Statistics

  • Over 5,900 health delivery system case managers have earned the ACM™ Credential (as of August 2018)
  • 98% of ACM™ Credentialed professional feel the certification is applicable to their case management practice.
  • 47% of ACM™ Credentialed professionals indicate that the certification has increased their professional standing with their direct supervisor, coworkers, and increased their professional knowledge and competency.
  • 65% of case management departments report that case management certification is influential in hiring decisions, and over half prefer the ACM™ credential.
  • 90% of ACM™ Credentialed professionals would recommend the certification to other case managers.
  • A summary of ACM™ Certification Activities is available from the ACMA National Office upon request.

What Do ACM™ Credentialed Professionals Say?

"Credentialing and being a certified case manager defines a devotion to our profession, sets the bar high and recognizes the value that case managers brings to our patients. Sentara Healthcare definitely validates the importance of certification, requiring it for both case managers and social workers, as soon as they are eligible. Within our system, our care coordinators and social workers take pride in being certified, are truly valued by their nursing peers and are integral parts of our nursing Magnet journey to excellence. Our outstanding and hardworking teams have one thing in common; they make a difference with our patients, one day at a time, one patient at a time."

- Teresa Gonzalvo RN, BSN, MPA, CPHQ, ACM-RN
Vice President and Nurse Executive for Care Coordination
Sentara Healthcare

“ACM certification is a mark of distinction that benchmarks your knowledge and application of hospital and healthcare system case management in a respected and recognized way to you, your employer and the patients/clients you serve."

- Beverly L. Wagner, RN, MBA, CCM, ACM-RN
Asst. Director for Operations, Clinical Care Mgmt.
University of North Carolina Hospitals

ACM™ Certification Study Guide Available

How are you preparing to take the ACM™ Certification Exam? ACMA offers preparatory materials including a study guide and self-assessment exam. To learn more, click here.

Questions? Visit the Frequently Asked Questions Section.

ACMA Announcements

Four Reasons to Submit Your Poster

Share your success and move case management forward. Why should you consider presenting a poster at the 2019 ACMA National Case Management and Transitions of Care Conference? Poster presentations provide value—both for attendees who discuss your poster content with you, and for you. The deadline to submit your poster is this Friday, October 26. Get four reasons to submit your poster.

Congress Passes Opioid Bill, President to Sign

Great news from Washington! With your support, Congress took a historic step in the fight against the opioid epidemic. On Wednesday, October 4, Congress approved the comprehensive opioids response package, sending the bill to President Trump for his signature and enactment into law. Read more here.

New This Year: Training for Physician Advisors

Are you new to the role as a Physician Advisor and need to get the knowledge required to perform effectively? Or perhaps you're a case management director or chief medical officer looking to improve your PA function? Plan to attend the Pre-Conference event at the 2018 Leadership and Physician Advisor Conference—Foundations for Physician Advisors—to kick off your conference experience. View takeaways and pricing options for this unique learning opportunity. Learn More

ACMA Mobile App - Regulation Library

ACMA is pleased to announce its newest benefit for members - the ACMA Mobile App. The first module available is the Regulation Library. This is where you can quickly find the regulations you need without a lengthy web search, learn how each requirement affects your case management practice and better leverage your time. The mobile app helps get the right information into your hands whenever and wherever you need it.To learn more, log into your Membership Account and go to the Resources tab under the Members Only Section. Not a member? Join today!

Compass Directional Training

Do you struggle with competency validation or staff training for case managers or physician advisors? Compass is proven in its effectiveness to teach the foundation of case management and is currently in use at more than 1,000 hospitals. Take an inside look at what this powerful training program has to offer. Learn More

American Case Management Association
11701 W. 36th St.
Little Rock, Arkansas 72211
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247