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Case Management Hero Award

Case Management Hero Award

The Case Management Hero Award was established to recognize an outstanding professional who has faced a life challenge, yet continues to show up and deliver exemplary service for our patients and families. In a ceremony held during the 2022 ACMA National Conference on May 3, the American Case Management Association announced Monica “Tisha” Ouzts from Self Regional Healthcare in Greenwood, S.C., as the posthumous recipient of the 2022 Case Management Hero Award. As part of the award, ACMA, along with support from XSOLIS, will provide assistance to her surviving family members by paying their home mortgage for one year and creating an educational fund for her two young daughters.

Monica "Tisha" Ouzts Posthumously Awarded the 2022 Case Management Hero Award

Ouzts was a case manager who volunteered to work inside the hospital at the onset of the COVID-19 pandemic to allow her coworkers to continue to work remotely. Described as having a “deep desire to walk alongside patients and families during a medical need,” she was known for working into the evening while reiterating that her patients’ needs always came first. While pregnant with her second child, Ouzts contracted COVID-19 and bravely fought for her life in the ICU. She passed away in November 2021, just one day after delivering her second child via an emergency cesarean section. Ouzts left behind her husband, a hospital security officer, and their two daughters, now 5 months old and 3.

“Nurses and case managers go into the business to serve others, and the passion with which they serve their patients and their communities is humbling and should be recognized – celebrated and lifted by us, especially when they couldn’t do it for themselves,” said L. Greg Cunningham, ACMA CEO and founder. “Monica’s commitment to her patients resulted in the ultimate sacrifice, and we hope this award will make a difference in honoring her legacy while providing some comfort for her family in the days ahead.”

See the full press release regarding Monica "Tisha" Ouzts and her incredible impact here.

2022 Case Management Hero Award

Nominate Someone for the 2023 Case Management Hero Award

Nomination form opening later this year.

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Register for the 2022 Leadership and Physician Advisor Conference

The 2022 Leadership and Physician Advisor Conference (LPAC) will be an opportunity to share knowledge and learn with physicians and case management leadership. Gain new strategies when you join your peers from across the country to discuss advancing patient care. Cosponsored by ACMA and the Association of Physician Leadership in Care Management (APLCM), the conference will take place November 16-18 in New Orleans. Learn more and register >>>

Celebrate National Case Management Week, Oct. 9–15 2022

The 2022 theme is "Caring - It's What We Do." Now is the time to make plans to recognize the dedication, compassion and patient care outcomes achieved by case management professionals in your organization. In conjunction with NCMW, October 12 is ACM Recognition Day! For the media toolkit, celebration ideas and more click here.

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Join the conversation with ACMA! Text the keyword ACMA to 844-554-2497 to stay up to date on all the latest news and announcements, delivered straight to your phone!

New Content Available in the Education Center

ACMA’s Education Center provides members with access to 30+ hours of free continuing education for every career need, viewable as publications and webinars. The content is constantly evaluated to provide you with the most relevant information, and we just added FOUR more webinars to our collection! Access this content by clicking Account Login, and choosing Membership. Once logged into your Members-Only portal, navigate to the Education Center tab and scroll down to check them out! If you need assistance accessing, please contact ACMA Member Services at or 501-907-2262.

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows. Submit a presentation >>

2023 National Conference Location Announced

Save the Date! The 30th Annual National Case Management and Transitions of Care Conference and 24th Annual ACMA Meeting will take place April 21-24 in Washington DC! We hope to see you there! Learn more >>>

American Case Management Association
17200 Chenal Parkway Ste 300 #345
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247