Follow ACMA
Twitter Facebook Linkedin
Compass TrainingPublicationsPiVoTRecognitionResearchTransitions of Care
Case Management Hero Award

Case Management Hero Award

The Case Management Hero Award was established to recognize an outstanding professional who has faced a life challenge, yet continues to show up and deliver exemplary service for our patients and families. In a ceremony held during the 2022 ACMA National Conference on May 3, the American Case Management Association announced Monica “Tisha” Ouzts from Self Regional Healthcare in Greenwood, S.C., as the posthumous recipient of the 2022 Case Management Hero Award. As part of the award, ACMA, along with support from XSOLIS, will provide assistance to her surviving family members by paying their home mortgage for one year and creating an educational fund for her two young daughters.

Monica "Tisha" Ouzts Posthumously Awarded the 2022 Case Management Hero Award

Ouzts was a case manager who volunteered to work inside the hospital at the onset of the COVID-19 pandemic to allow her coworkers to continue to work remotely. Described as having a “deep desire to walk alongside patients and families during a medical need,” she was known for working into the evening while reiterating that her patients’ needs always came first. While pregnant with her second child, Ouzts contracted COVID-19 and bravely fought for her life in the ICU. She passed away in November 2021, just one day after delivering her second child via an emergency cesarean section. Ouzts left behind her husband, a hospital security officer, and their two daughters, now 5 months old and 3.

“Nurses and case managers go into the business to serve others, and the passion with which they serve their patients and their communities is humbling and should be recognized – celebrated and lifted by us, especially when they couldn’t do it for themselves,” said L. Greg Cunningham, ACMA CEO and founder. “Monica’s commitment to her patients resulted in the ultimate sacrifice, and we hope this award will make a difference in honoring her legacy while providing some comfort for her family in the days ahead.”

See the full press release regarding Monica "Tisha" Ouzts and her incredible impact here.

2022 Case Management Hero Award

Nominate Someone for the 2023 Case Management Hero Award

Nomination form opening later this year.

Case Management Hero Award Sponsored By:


2023 National Conference Location Announced

Save the Date! The 30th Annual National Case Management and Transitions of Care Conference and 24th Annual ACMA Meeting will take place April 22-25 in Washington DC! We hope to see you there! If you're interested in presenting at this event, we are now accepting proposals. Learn more >>>

Register for the 2022 Leadership and Physician Advisor Conference

The 2022 Leadership and Physician Advisor Conference (LPAC) will be an opportunity to share knowledge and learn with physicians and case management leadership. Gain new strategies when you join your peers from across the country to discuss advancing patient care. Cosponsored by ACMA and the Association of Physician Leadership in Care Management (APLCM), the conference will take place November 16-18 in New Orleans.Click here to learn more >>>

ACMA Elects Six New National Board Members

ACMA is proud to announce the election of six new members to our National Board of Directors. Join us in welcoming President-Elect Patricia Velky, RN, MBA, MS, BSN, ACM-RN, CPHQ, FABC; Colleen Fitzgerald, RN, MSN, CCM, ACM-RN, CMAC; Karen Vanaskie, DNP, MSN, RN, ACM-RN, CCM, RN-BC, BCPA, CMAC; Patricia Blaisdell, MA, MS, FACHE; Lynn Bree, MHA, CMAC, CPHQ; and Nicole Cornell, BSW, MSW, LCSW, ACM-SW. Thank you to each of the candidates who were willing to run for election. ACMA continues to be fortunate in having many qualified professionals who can and are willing to volunteer their leadership expertise. Read More About the New Board Members >>>

ACTS 2022 Now Available!

ACMA’s Advanced Care Transitions Simulation (ACTS) is a transformational learning experience focused on improving care transitions through team communication, planning and collaboration. ACTS leverages unique team-based simulations that teach nurse and social work case management teams critical thinking skills in patient assessments and care coordination across the continuum. Both novice and experienced staff will be challenged by ACTS simulations. Currently, ACTS is used in 131 facilities nationwide by over 1,000 trainees. Over 175 ACTS Educators have been trained to deliver simulation. Watch a video to learn more about the Advanced Care Transitions Simulation program >>>

Compass 2022 Now Available!

Creating a case management team that is consistent and confident with ever-changing regulations and practice standards can be a daunting goal. However, it can be done with annually updated online training. Currently in use at by over 2,000 case management teams across the nation, Compass courses are updated each year for case managers and physician advisors across multiple care settings. Join over 51,000 clinicians using Compass! Watch a video to learn more and subscribe now. >>>

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows. Submit a presentation >>

American Case Management Association
17200 Chenal Parkway Ste 300 #345
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247