North Carolina
North Carolina

Welcome to the North Carolina Chapter

Chapter Information

The North Carolina Chapter was established in 2003. We have members across our great state and hope you will join us. Case Management Professionals who work or reside in the state of North Carolina are encouraged to join.

There is NO additional fee to join our local chapter.

We sponsor two key events: a spring and fall conference that address current issues in case management. These events provide our members an excellent opportunity to network in addition to learning and sharing from the collective wealth of experiences of all participants.

The NC Chapter has grown to over 250 members. We are committed to advancing the practice of Case Management, supporting our members in their practice, and providing growth opportunities.

We hope you will join ACMA and the North Carolina chapter and help us advance our practice in our state and nationally.


Annual Meeting


Dear Attendee,

On behalf of the American Case Management Association and the Board of the North Carolina Chapter, we want to thank you for attending the 16th Annual Conference on October 12, 2018 in Asheville, NC.


2019 ACMA NC Spring Conference

Please join us for the ACMA - NC Chapter Spring Conference in Greensboro, NC!  

NETWORK: This annual event is a wonderful opportunity to network with fellow case managers and social workers from across the Carolinas.

LEARN: Diverse learning sessions cover a broad array of healthcare industry and case management-specific topics directly impacting our everyday work, including care coordination, utilization review, transitions, readmissions, and caring for the aging and complex patient.  

The two-day conference earns you up to nine (9.0) continuing education (CE) hours for Nursing, Social Work, ACM, CCM, or Nursing Home Administrator credit.

CONNECT: Interact with local and national healthcare vendors offering tools, resources, and services that impact case management. 

Save the Date and Register Now!

When:  February 21-22, 2019

Where:  Grandover Resort in Greensboro, NC

1000 Club Road  Greensboro, NC 27407  336-294-1800

Conference Registration Is Open!

Early Registration Rates (Nov 06, 2018 - Jan 27, 2019):

ACMA Member $160

Non-Member $175

Student (Student ID Required) $40

Visit the registration site to download the event brochure, complete with session abstracts and full speaker schedule! 

Click here to Register

Reserve your hotel room early to stay on-site with discounted rates:

Grandover Resort 

Visit grandover.com and use Group Code ACMA19  or follow this HOTEL RESERVATION LINK.

Jenny Gruber
704 (728) 7475


Follow Us on Social Media

The NC Chapter of ACMA is proud to announce the launch of our Facebook and Instagram pages.

Please follow NC Chapter ACMA on Facebook and ncacma on Instagram

Crystal Redding Memorial Scholarship Award

We are experiencing some issues with our electronic nomination form. If you would like to complete a nomination, please e-mail us at acmanc@yahoo.com and we will get you a paper copy.  The deadline for submissions has been extended to January 10, 2019. 



This Award is given in Crystal's honor to recognize her professional contributions. Crystal was a Registered Nurse and held a Master's Degree in Health Administration. She was the Director of Case Management at Forsyth Medical Center and several other Novant hospitals. Crystal passed away in 2010, after a long battle with cancer. She is also remembered for her independent approach for the good of her work and people.


  • Early Registration fees for the 2020 National ACMA Conference
  • Conference hotel room expenses up to 3 nights
  • Travel expenses not to exceed $500.00 (Car travel limited to $300.00/Air Travel limited to $500.00)


  • Registered nurse or social worker currently practicing in North Carolina
  • Chapter member in good standing
  • Innovative practice of Case Management
  • Courage in the face of challenges
  • Humor in the workplace
  • Teamwork


  1. Talk with your team about those members who exemplify innovation, humor, teamwork, and courage in the workplace
  2. Ensure they are a good standing member of NC ACMA
  3. Make a nomination to NC ACMA by January 10, 2019


Congratulations to Jaimee Lowman of Novant Health, who was the 2018 Crystal Redding Award recipient!

Application deadline is January 102019

Winner is announced at the Spring ACMA meeting
Winner attends the National ACMA Conference the following spring.

For more information including a copy of the award application, contact the NC Chapter Webmaster

Welcome New Board Members

Please join the NC Chapter in welcoming our newly elected board members for the 2019-2021 term.

Katie Flanagan is our newly elected SW Member-at-Large. Katie is the Assistant Director of Care Management at UNC Health Care.

Angela Cummings is our newly elected RN Member-at-Large. Angela is the Director of Utilization Management at Duke University Health Systems.

Congratulations to you both!  

2018 NC ACMA Poster Presentation Winner


Overall Winner:
Timely Transitions to Skilled Nursing Facilities
Katie Flanagan and Tonya Thompson, UNC Healthcare

Timely Transitions to SNF

Congratulations to all poster presenters. All posters submitted were excellent. 

Building a team to manage complex cases
Comprehensive Case Management for High Utilization of ED BH patients
SafeRide: Innovative Solution to Transportation Barriers

ACMA Announcements

Close the Medicare Observation Coverage Gap

Thanks to all of you who raised your voice to support the Improving Access to Medicare Coverage Act and our campaign to close the observation status coverage gap in Medicare. With your help more than 1,000 of your peers have signed the petition! But the work is not done. We need more. If you have signed the petition, we encourage you share this initiative with your colleagues. In addition, you can take further action and connect with your federal representatives. We've made it easy for you!
Take Action    Sign the Petition!  


ACMA has acquired and is now managing the Case Management Administrator Certification (CMAC). Originally developed and launched by the Center for Case Management in 2000, the purpose of the CMAC certification is to measure the competence of case management administrators, managers, supervisors and leaders. Read more. >>>

ACMA Announces Transitions of Care Standards

ACMA and 15 collaborating organizations publish National Transitions of Care Standards and a Consensus Measures Crosswalk. ACMA announces the first multi-setting, interprofessional National Transitions of Care Standards endorsed by an Executive Steering Committee composed of representation from payer, provider, and other organizations. To learn more about how your organization can take the Transition of Care Standards self-assessment, click here. >>>

New Online Continuing Education in the CE Center

Have you checked out the CE Center in the members-only section online lately? We have four new continuing education opportunities available for you! New topics include: (1) Data-Driven Performance with Dashboards (2) CMS TWO-Midnight Rule: Developing and Sustaining a Team Approach to Accurate Admission Orders (3) Centralized Utilization Review (4) Reducing Readmissions: A New Approach to Transitional Care Planning. These free CEs are a key benefit of your ACMA membership. Log into the members-only section today to fulfill your CE requirements. Get New CEs >>>

Time is Running Out: Submit Your Proposal by February 12

Do you have a unique solution, intervention or strategy to improve care management? What tips and best practices could you share with case management, care transitions and physician advisor/leaders to implement into their practice? Share your knowledge at the 2019 Leadership and Physician Advisor Conference, November 14–17, at the Loews Miami Beach Hotel in Miami, Florida. The deadline is next Tuesday, February 12. Submit Your Proposal >>>

Are You on Board? Compass 2019 has ARRIVED!

Creating a case management team that is consistent and confident with ever-changing regulations and practice standards can be a daunting goal. However, it can be done with annually updated online training. Currently in use at over 1,100 hospitals with more than 31,000 users, Compass courses are updated each year for case managers and physician advisors across multiple care settings. Streamline your onboarding and competency validation around regulations and national standards of practice today. Compass 2019 is now available. Watch a video to learn more and subscribe now. >>>

ACM Workshop: Register by February 6

Enhance your career with the ACM credential! Take advantage of an excellent opportunity to prepare for the exam. Registration for the two-part webinar series closes on Wednesday, February 6. The five-hour course, broken into two, 2 1/2 hour sessions, will begin at 10 a.m. EST/7 a.m. PST on both Saturday, February 9 and February 16. To learn more and/or register, click here. >>>

New Simulation Program for Value-Based Results

ACMA leads the practice by introducing Advanced Care Transitions Simulation (ACTS). This simulation program will transform orientation and professional development for your case management team. ACTS is focused on improving care transitions through assessment, communication, planning and collaboration. It leverages unique, team-based simulations of patient scenarios and enhances care coordination and critical thinking. Enhance case management and impact your system with ACTS. >>>

American Case Management Association
11701 W. 36th St.
Little Rock, Arkansas 72211
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247