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Standards of Practice & Scope of Services


To download the ACMA Standards of Practice and Scope of Services, click here.

About the Standards of Practice and Scope of Services

Developed in 2004, ACMA’s Standards of Practice for Hospital/Health System Case Management created the foundation for the practice of hospital/health system case management, and addressed the key tenets of the practice. In 2007, ACMA added to the Standards of Practice the Scope of Services for Hospital/Health System Case Management. This combined resource is widely recognized in case management practice as an essential reference guide for practitioners.

The ACMA National Board of Directors recognizes that as the representative body of health care delivery system case management and transitions of care professionals, our Standards of Practice and Scope of Services should reflect the changing health care environment and define the current minimum standards by which others benchmark the practice. An ACMA multidisciplinary taskforce convened to develop these current Standards of Practice and Scope of Services, which were released in 2013.

ACMA thanks its members for their input and feedback related to the Standards and Scope and their provisions. ACMA also thanks the Standards of Practice and Scope of Services Taskforce for its leadership in ensuring that the ACMA Standards and Scope accurately reflect the current practice of health care delivery system case management and transitions of care.

ACMA members receive a printed copy of the Standards of Practice and Scope of Services in the mail. Additional copies are available for purchase (see ordering information below). The Standards and Scope are available online in electronic format, free of charge to all health care professionals.

Ordering Information

To order a copy of the ACMA Standards of Practice and Scope of Services, click the below link for an order form. All ACMA members receive one free copy with their membership, additional copies are available for purchase at the following rates:

  • ACMA Members: $5/copy (plus shipping & handling)
  • Non-members: $15/copy (plus shipping & handling)

Click here to download the order form


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American Case Management Association
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Phone: 501-907-ACMA (2262)
Fax: 501-227-4247