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National Hospital Case Management Survey

The Only Source of Comprehensive National Benchmarking Data for
Hospital Case Managers

The flagship project of ACMA practice research in hospital Case Management, the Survey is conducted through a biennial randomized study of over 400 hospital Case Management departments, and produces 95% confidence level data on over 75 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

2017 National Hospital Case Management Survey

Have You Reviewed the 2017 National Hospital Case Management Survey Final Report? The Survey contains a number of figures and findings relevant to Case Management practice, such as staffing, caseload, and FTE distribution. To access the Survey, log-in to the Members Only section.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“At McLeod Health we were happy to see the National Survey data in reference to salaries, as we were starting a new Case Management model, and we had no idea what each discipline should be paid. Our staff was soon upgraded to the national standards for our number of beds, as well as our region. The entire Survey is an excellent tool for Case Management operations.”

Cassandra Brunson, LBSW | Corporate Director, Discharge Planning
McLeod Regional Medical Center | Florence, SC

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

Announcements

Your Gift Today Helps Patients and Families

ACMA is dedicated to transforming the nation’s health care through the power of case management. We find and fund new ways to solve problems, generate new ideas and tools and lay the framework to improve patient care outcomes across the continuum of care. To continue the critical work that we do, we rely on donations. Help ACMA advocate for you by donating on #GivingTuesday, taking place this year on November 27. Donate Today >>>

ACMA Legislative Campaign: Close the Medicare Observation Coverage Gap

We need your help! Raise your voice in support of the "Improving Access to Medicare Coverage Act" and our campaign to close the observation status coverage gap in Medicare.
Take Action    Sign the Petition!

Compass 2019 is Coming Soon: Save by December 31

Build a competent and confident care team with Compass training for 2019! This comprehensive program is designed to standardize onboarding and competency validation for case managers and physician advisors. New courses include an introduction to health plan case management, ethics and scenarios for continuum-based care. Courses are now designated as “Core” or “Specialty” to highlight learning applicable to case managers in multiple settings across the continuum of care, with additional learning focused on the unique needs of specific specialties, such as pediatrics, health plans and advanced/leadership training. Purchase upgrade or learn more today>>>.

Save the Date: 2019 Leadership and Physician Advisor Conference

The 2018 Leadership and Physician Advisor Conference took place early November in Huntington Beach, California! Case management leaders and physician advisors from across the country gathered to collaborate, network and move case management forward. Follow #ACMAleadership on social media to see all the action that took place. We hope you'll join us next year, November 14-17, 2019 in Miami, Florida!

New Simulation Program for Value-Based Results

ACMA leads the practice by introducing Advanced Care Transitions Simulation (ACTS). This simulation program will transform orientation and professional development for your case management team. ACTS is focused on improving care transitions through assessment, communication, planning and collaboration. It leverages unique, team-based simulations of patient scenarios and enhances care coordination and critical thinking. Enhance case management and impact your system with ACTS. >>>

Congress Passes Opioid Bill, President to Sign

Great news from Washington! With your support, Congress took a historic step in the fight against the opioid epidemic. On Wednesday, October 4, Congress approved the comprehensive opioids response package, sending the bill to President Trump for his signature and enactment into law. Read more here >>>

American Case Management Association
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Little Rock, Arkansas 72211
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247