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National Board for Case Management

The National Board for Case Management™ (NBCM) is the governing body for the Accredited Case Manager (ACM™) Certification.

The NBCM’s responsibilities include: developing and approving ACMA Certification content, testing and eligibility policies; conducting eligibility reviews; reviewing applicant certification appeals and rendering decisions; and recommending strategies or developments for the ACM™ Certification.

ACMA Member Representatives


Michelle Allen, RN, ACM-RN, IQCI
Special Projects Consultant, Administration
HCA Healthcare Nashville, TN

Vice Chair

Stacy Wright, MSW, LCSW, MHA, MBA, ACM-SW
Senior Director, Case Management
Novant Health
Winston-Salem, NC

Brenda Acri, BSN, RN, ACM-RN
Utilization Management Supervisor
UPMC Health Plan
Pittsburgh, PA

Julie Garcia, MSW, ACM-SW, LNHA
Director of Case Management
Inova Health System - INTotal Health
Falls Church, VA

Laura Benner, RSN, BSN, ACM-RN
Population Health Manager
Lehigh Valley Hospital
Allentown, PA

ACMA Non-Member Representatives

Elizabeth (Liz) Gaddey, RN, ACM-RN
Retired, Case Manager
Calabasas Hills, CA

Susan T. Kelly, RN, BSN, ACM-RN
Retired, Case Manager
Hadden Heights, NJ

Joanne L. Young, MSW, ACM-SW
Social Work Case Manager
University of Vermont Medical Center
Burlington, VT

Public Member

John Brady, DHA, FACHE
Program Director, Strategy and Business Development
Northwestern Medicine
Winfield, IL

Ex Officio Members

Pamela Andrews, MBA, MSW, RN, CCM, ACM-RN
Assistant Vice President, Case Management
Inova Health Systems
Falls Church, VA
*ACMA President-Elect

Elisabet (Lis) Harrell
Assistant Director of Product and Services Development
American Case Management Association (ACMA)
Little Rock, AR
*ACMA CEO Designee

For any questions regarding the NBCM, please contact

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