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National Hospital Case Management Survey

The Only Source of Comprehensive National Benchmarking Data for
Hospital Case Managers

The flagship project of ACMA practice research in hospital Case Management, the Survey is conducted through a biennial randomized study of over 400 hospital Case Management departments, and produces 95% confidence level data on over 75 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

2017 National Hospital Case Management Survey

Have You Reviewed the 2017 National Hospital Case Management Survey Final Report? The Survey contains a number of figures and findings relevant to Case Management practice, such as staffing, caseload, and FTE distribution. To access the Survey, log-in to the Members Only section.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“At McLeod Health we were happy to see the National Survey data in reference to salaries, as we were starting a new Case Management model, and we had no idea what each discipline should be paid. Our staff was soon upgraded to the national standards for our number of beds, as well as our region. The entire Survey is an excellent tool for Case Management operations.”

Cassandra Brunson, LBSW | Corporate Director, Discharge Planning
McLeod Regional Medical Center | Florence, SC

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

Announcements

Network with Influential Case Management and Physician Leaders

Focus on your goals and your effectiveness as a case management or physician leader. Connect with your peers during a fall networking and learning event at the 2018 Leadership and Physician Advisor Conference, November 5–7, in Huntington Beach, California. There will be sessions for health care leaders at all levels and roles—those beginning their leadership journey, physicians honing their leadership style and seasoned Physician Advisors—with a focus on Engagement. Experience. Effectiveness. Register Today

New This Year: Training for Physician Advisors

Are you new to the role as a Physician Advisor and need to get the knowledge required to perform effectively? Or perhaps you're a case management director or chief medical officer looking to improve your PA function? Plan to attend the Pre-Conference event at the 2018 Leadership and Physician Advisor Conference—Foundations for Physician Advisors—to kick off your conference experience. View takeaways and pricing options for this unique learning opportunity. Learn More

Share Your Ideas in Seattle

Have you accomplished a case management or process improvement project? Present your information in an informal yet professional forum at the 2019 ACMA National Case Management and Transitions of Care Conference, April 14–17, in Seattle. We're always looking for new and innovative ways to improve the practice of case management. If you have a program or project that has had a positive outcome or provided a valuable resource to your patients, facility or agency, we encourage you to submit your poster presentation by September 21. Submit Your Poster

ACMA Mobile App - Regulation Library

ACMA is pleased to announce its newest benefit for members - the ACMA Mobile App. The first module available is the Regulation Library. This is where you can quickly find the regulations you need without a lengthy web search, learn how each requirement affects your case management practice and better leverage your time. The mobile app helps get the right information into your hands whenever and wherever you need it.To learn more, log into your Membership Account and go to the Resources tab under the Members Only Section. Not a member? Join today!

National Case Management Week 2018: October 7-13

The 2018 National Case Management Week theme is Case Management: Improving Outcomes. Improving Care. ACMA selected this theme to emphasize the impact professionals in case management make every day. Help us celebrate and recognize the dedication, compassion and patient care outcomes achieved by case managers in your organization. Learn more here!

Compass Directional Training

Do you struggle with competency validation or staff training for case managers or physician advisors? Compass is proven in its effectiveness to teach the foundation of case management and is currently in use at more than 1,000 hospitals. Take an inside look at what this powerful training program has to offer. Learn More

American Case Management Association
11701 W. 36th St.
Little Rock, Arkansas 72211
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247