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ACM Certification Exam

A Certification for Health Delivery System Case Management and Transitions of Care Professionals

The ACM Certification was created by ACMA in 2005, and is designed specifically for health delivery system and transitions of care (TOC) case management professionals.



    This certification is unique among Case Management certifications because the examination:
    • Specifically addresses Case Management in health delivery system settings
    • Tests core Case Management knowledge that is shared by Nurse and Social Work Case Managers, as well as competency in the individual skills of each professional background
    • Utilizes clinical simulation testing methodology to test “competency beyond knowledge” – testing critical thinking skills and the ability to use knowledge in practical situations.

    The exam consists of two components. The first contains core case management questions that test the knowledge skills and abilities of registered nurse or social work Case Managers working in a hospital/health system. The second component is comprised of discipline specific clinical simulations. This discipline specific testing method reflects ACMA’s respect for the different roles practiced by registered nurse and social work case managers. A passing score on both the core and the discipline specific portions will entitle individuals to the ACM, (Accredited Case Manager) credential.

    ACMA Position Statement

    Nurses and Social Workers with 36 months of health delivery system experience should have their Accredited Case Manager credential, ACM, to practice Health Delivery System Case Management. ACM exam eligibility requires a minimum of twelve (12) months of Health System Case Management experience.

    Approved on December 2, 2016

    Who can take the ACM Certification examination?

    The ACM Certification examination is available to registered nurses and social workers. However, there are specific eligibility requirements necessary to take the examination. These requirements include a blend of education, paid work experience* and professional practice:

    • A Registered Nurse (RN) applicant must possess a valid and current nursing license that is in good standing. RN applicants must provide a nursing license number, state and expiration date.
    • Social Worker (SW) applicants must have a Bachelor's or Master's degree from an accredited school of social work OR a valid social work license that is in good standing. SW applicants must provide the degree, name of school and year of completion OR a current social work license number, state and expiration date.
    • All applicants must have at least one (1) year**, or 2,080 hours, of supervised, paid work experience employed as a case manager, or in a role that falls within the Scope of Services and Standards of Practice of a case manager, by a Health Delivery System.

      **Candidates with less than two (2) years of experience must provide supervisor contact information and an attestation that they have at least one (1) year of supervised case management experience on the ACM application. The NBCM recognizes that because case management experience, supervision and education vary, some case managers may be qualified to sit for the exam after only one (1) year of experience.

    If an applicant meets the eligibility requirements of both an RN and SW, they must indicate which exam they wish to take and provide the applicable documentation of eligibility.

    *Paid or unpaid internship experience does not count toward full-time work experience.

    When Can I Take the ACM Certification?

    Candidates have two test scheduling options:

    Option 1: Apply Now, Schedule Now. Candidates pay a small premium to schedule their exam immediately.

    Option 2: Quarterly Exam Scheduling. Candidates apply and test within the regularly scheduled deadlines and timeframes listed below.

    Candidates applying by: Will be eligible to test in:
    November 15 January, February or March
    February 15 April, May or June
    May 15 July, August or September
    August 15 October, November or December

    Candidates may submit their application at any time. All applications must be accompanied by full payment of application fees to be considered complete and ready for approval. Upon receipt of approval, candidates will receive a scheduling notice from ACM's testing partner and will be directed to schedule their examination through the testing partner's online portal, or by contacting the testing partner by phone.

    ACM Certification Statistics

    • Over 6,400 health delivery system case managers have earned the ACM Credential (as of August 2018)
    • 98% of ACM Credentialed professional feel the certification is applicable to their case management practice.
    • 47% of ACM Credentialed professionals indicate that the certification has increased their professional standing with their direct supervisor, coworkers, and increased their professional knowledge and competency.
    • 65% of case management departments report that case management certification is influential in hiring decisions, and over half prefer the ACM credential.
    • 90% of ACM Credentialed professionals would recommend the certification to other case managers.
    • A summary of ACM Certification Activities is available from the ACMA National Office upon request.

    What Do ACM Credentialed Professionals Say?

    "Credentialing and being a certified case manager defines a devotion to our profession, sets the bar high and recognizes the value that case managers brings to our patients. Sentara Healthcare definitely validates the importance of certification, requiring it for both case managers and social workers, as soon as they are eligible. Within our system, our care coordinators and social workers take pride in being certified, are truly valued by their nursing peers and are integral parts of our nursing Magnet journey to excellence. Our outstanding and hardworking teams have one thing in common; they make a difference with our patients, one day at a time, one patient at a time."

    - Teresa Gonzalvo RN, BSN, MPA, CPHQ, ACM-RN
    Vice President and Nurse Executive for Care Coordination
    Sentara Healthcare

    “ACM certification is a mark of distinction that benchmarks your knowledge and application of hospital and healthcare system case management in a respected and recognized way to you, your employer and the patients/clients you serve."

    - Beverly L. Wagner, RN, MBA, CCM, ACM-RN
    Asst. Director for Operations, Clinical Care Mgmt.
    University of North Carolina Hospitals

    ACM Certification Study Guide Available

    How are you preparing to take the ACM Certification Exam? ACMA offers preparatory materials including a study guide and self-assessment exam. To learn more, click here.

    Questions? Visit the Frequently Asked Questions Section.

    Announcements

    Compass 2020 Now Available!

    Creating a case management team that is consistent and confident with ever-changing regulations and practice standards can be a daunting goal. However, it can be done with annually updated online training. Currently in use at over 1,500 facilities with more than 31,000 users, Compass courses are updated each year for case managers and physician advisors across multiple care settings. Streamline your onboarding while updating annual education around regulations and national standards of practice today. Compass 2020 is now available. Watch a video to learn more and subscribe now. >>>

    In-Depth Learning Covering 9 Practice Settings

    Network and collaborate with case managers from different practice settings at the 2020 ACMA National Conference, April 6-9, 2020 in Chicago. For each breakout session opportunity, you will have seven presentations to choose from. Hot topics will include homeless discharge planning, length of stay reduction, mental health, succession planning and care coordination for pediatrics—just to name a few.
    View Sessions

    ACMA Member Advantage: Prescription Savings Program

    Did you know your ACMA membership provides your patients, family, friends and you a prescription discount benefit? You don't need prescription insurance to take advantage of this free cost-savings benefit. If you do have prescription coverage with your insurance, it sometimes pays to compare the two. You can access the digital card from your ACMA Member Site anytime. Get My Prescription Savings >>>

    Save 20% on Affiliate Membership - Limited Time Only!

    Reap the benefits of Affiliate Membership! Affiliate Membership benefits include visibility with your company's logo on the ACMA website, email promotion sent on your behalf to approximately 9,000 ACMA members, discounted pricing at upcoming ACMA conferences and more! Become an Affiliate Member today and save 20% on dues when you add an Affiliate Membership package to your 2020 National Conference booth purchase! Learn more about Affiliate Membership.

    Register Now

    *Search for "affiliate membership"

    Case Management Administration Certification

    The Case Management Administration Certification (CMAC) is designed to measure the competence of case management administrators, managers, supervisors and leaders, and is available to all professions. This level of expertise helps improve care transitions by ensuring a more robust discharge plan for patients to ensure length of stay reductions and readmissions. The application deadline is February 15 in order to test in April-June. Apply Today >>>

    Accredited Case Manager Certification

    The Accredited Case Manager (ACM) Certification is for health care delivery system case management professionals and tests core case management knowledge that is shared by nurse and social work case managers, as well as competency in the individual skills of each professional background. If you are not yet ACM certified, we encourage you to apply now and enhance your professional practice by putting the ACM credential after your name. The next application deadline is February 15 in order to test in April-June. Get Certified Today >>>

    Physician Advisor Standards of Practice and Scope of Services Announced

    The Association of Physician Leadership in Care Management (APLCM) releases formal standards to meet the current needs of case management, specifically, the changing and expanding Physician Advisor Role. APLCM worked collaboratively with the American Case Management Association to develop these standards. A formal announcement will be made at the ACMA/APLCM Leadership and Physician Advisor Conference on Friday, November 15 in Miami. Visit the APLCM webpage for more information. Press Release. >>>

    American Case Management Association
    11701 W. 36th St.
    Little Rock, Arkansas 72211
    Phone: 501-907-ACMA (2262)
    Fax: 501-227-4247