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National Hospital Case Management Survey

The Only Source of Comprehensive National Benchmarking Data for Hospital / Health Care Delivery System Case Managers

The flagship project of ACMA practice research in hospital Case Management, the Survey is conducted through a biennial randomized study of over 400 hospital Case Management departments, and produces 95% confidence level data on over 75 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

2019 National Hospital Case Management Survey

Have You Reviewed the 2019 National Hospital Case Management Survey Final Report? The Survey contains a number of figures and findings relevant to Case Management practice, such as staffing, caseload, and FTE distribution. To access the Survey, log-in to the Members Only section.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“At McLeod Health we were happy to see the National Survey data in reference to salaries, as we were starting a new Case Management model, and we had no idea what each discipline should be paid. Our staff was soon upgraded to the national standards for our number of beds, as well as our region. The entire Survey is an excellent tool for Case Management operations.”

Cassandra Brunson, LBSW | Corporate Director, Discharge Planning
McLeod Regional Medical Center | Florence, SC

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

Announcements

National Conference Early Registration Deadline is April 21

Register for the ACMA 2021 National Conference by April 21 to save $150 on registration fees! Plus, you'll receive access to a bonus session, presented by Dr. Vikram Patel on the topic of "Reimagining Mental Health Care."
Register Now

ACMA Announces Promotion of Marlene Bober to Senior Vice President

The American Case Management Association is pleased to announce the appointment of Marlene Bober, MHA, ACM-RN to Senior Vice President. Bober joined ACMA as Vice President of Practice Development in January of last year, leading ACMA’s certification services, oversight of the Association of Physician Leadership in Care Management (APLCM), the Transitions of Care Standards of Practice and served as a clinical resource for content development. At the onset of the pandemic, Ms. Bober was instrumental in developing vital resources and tools for case management professionals to help educate practitioners in the areas of legislative updates, COVID-19 protocols, emergency preparedness and self-care. Read More >>>

ACMA COVID-19 Resource Center

ACMA is committed to keeping you informed about our actions in response to the COVID-19 pandemic. Stay up to date via the ACMA COVID-19 Resource Center where you will find helpful information, members-only resources and guidance for case management and transitions of care specific to this evolving situation. We encourage you to visit the resource center and to lean on ACMA as your trusted source during this time of uncertainty. Thank you for your work in your communities and for all you are doing to address this pandemic. Access ACMA COVID-19 Resource Center >>>

ACMA Announces New Crisis Management Guide - PiVoT™

ACMA has just released a new comprehensive crisis response tool designed specifically for care management and transitions of care. The PiVoT™ Crisis Management Guide identifies key strategies and provides step-by-step guidance in the areas of communication, staffing, system involvement, discharge planning, patient advocacy and staff resilience. Member discounts are available. Learn More >>>

ACMA Elects Three New National Board Members

ACMA is proud to announce the election of three new members to our National Board of Directors. Join us in welcoming Matthew Chappell, LCSW, ACM-SW, Jay Larrosa, MSN, PHN, RN-BC, ACM-RN and Jacqueline Moore, MSW, LCSW-C, RN, ACM-SW. Thank you to each of the candidates who were willing to run for election. ACMA continues to be fortunate in having many qualified professionals who can and are willing to volunteer their leadership expertise. Read the Full Press Release >>>

ACMA Podcast - "Care Transitions Today" Starts Season 2 on March 16

ACMA's podcast dedicated to case management and transitions of care professionals begins its second season on March 16, 2021. Care Transitions Today brings together thought leaders from around the country for frank, meaningful conversations about contemporary issues facing case managers. Season one is currently available on all major podcast platforms and be sure to subscribe to get the latest episodes from season two. Learn more about Care Transitions Today.>>>

ACMA National Office Has Moved

The home address of the ACMA National Office has changed. Our new physical address is 40 Rahling Circle, Little Rock, AR 72223. All phone and email contact information remain the same. Read the announcement >>>

Validate Your Expertise Through Professional Certification

The Accredited Case Manager (ACM) Certification is for health care delivery system case management professionals and tests core case management knowledge that is shared by nurse and social work case managers. Case Management Administrator Certification (CMAC) validates the competency of case management administrators, managers and aspiring leaders and promotes professional practice standards. If you are not yet certified, we encourage you to apply and enhance your professional practice by putting a credential after your name. The application deadline is May 15 in order to test in July-September 2021. ACM >>> CMAC >>>

American Case Management Association
40 Rahling Circle
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247