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National Hospital Case Management Survey

The Only Source of Comprehensive National Benchmarking Data for Hospital / Health Care Delivery System Case Managers

The flagship project of ACMA practice research in hospital Case Management, the Survey is conducted through a biennial randomized study of over 400 hospital Case Management departments, and produces 95% confidence level data on over 75 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

2021 National Hospital Case Management Survey

Have You Reviewed the 2021 National Hospital Case Management Survey Final Report? The Survey contains a number of figures and findings relevant to Case Management practice, such as staffing, caseload, and FTE distribution. To access the Survey, log-in to the Members Only section.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“At McLeod Health we were happy to see the National Survey data in reference to salaries, as we were starting a new Case Management model, and we had no idea what each discipline should be paid. Our staff was soon upgraded to the national standards for our number of beds, as well as our region. The entire Survey is an excellent tool for Case Management operations.”

Cassandra Brunson, LBSW | Corporate Director, Discharge Planning
McLeod Regional Medical Center | Florence, SC

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

Announcements

SAVE THE DATE | ACMA 2025 National Conference

Join us for ACMA 2025 National Conference, April 3-6, 2025 in Denver, CO. Don't miss out on the premier case management and transitions of care conference of the year!
Experience ACMA at National!

Care Transitions Today Podcast

Our upcoming series, Case-of-the-Month, is co-presented by the American Case Management Association (ACMA) and the Association of Physician Leadership in Care Management (APLCM). In the Case of the Month series, we delve deep into real-world medical cases, sharing experiences, best practices, and innovative approaches to patient care. Each episode, our panel of experts brings you a new case study, offering a unique learning opportunity for health care professionals at all levels of experience. Learn More!

Save The Date | 2024 Leadership and Physician Advisor Conference

Our 2024 Leadership and Physician Advisor Conference is November 18-20 in Huntington Beach, CA! Health plans and providers, this conference has everything you need.
Find out more here!

Share Your Research | Collaborative Case Management

Do you have a project or measurable initiative you've instituted at your organization? Have you conducted research on a current issue in the field? Share your experiences and results with your professional community! Email your proposal or questions: vmatthews@acmaweb.org.
Learn More!

Get ACMA News in the Palm of Your Hand

Join the conversation with ACMA! Text the keyword ACMA to 844-554-2497 to stay up to date on all the latest news and announcements, delivered straight to your phone!

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows.
Submit a presentation!

SAVE THESE DATES | National Case Management Week

2024 - October 13-19
2025 - October 12-18
2026 - October 11-17
2027 - October 10-16
2028 - October 8-14

American Case Management Association
17200 Chenal Parkway Ste 300 #345
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247