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National Case Management & Transitions of Care Survey

Participate in the Current ACMA National Survey

Help shape the future of case management by completing the annual ACMA National Survey. The survey takes approximately 30 minutes, and all responses are confidential. Please participate and share with interested colleagues.

To learn more and participate, click here.

2024 National Case Management & Transitions of Care Survey

New Release - 2024 Report

The 2024 National Case Management & Transitions of Care Survey provides critical information for case management leaders, including models, salaries, caseloads, etc. This study report incorporates proprietary longitudinal data from previous ACMA surveys. Additionally, many findings include what this means for the practice - insight on the practical application of data findings.

To access the survey, log-in to the Members Only section.

The Data Source

The flagship project of ACMA practice research, the survey provides the only source of comprehensive national benchmarking data for the practice of Hospital / Health System Case Management.

ACMA conducts this research bienally via a randomized study of over 400 hospital Case Management departments. This results in a final publication of 95% confidence level data on over 80 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

Announcements

Save the Date | ACMA 2027 National Conference

Join ACMA in Las Vegas, NV, April 18-21, 2027. Save the date.
Experience ACMA at National!

ACMA National Survey is Live!

Help shape the future of case management by completing the annual ACMA National Survey. The survey takes approximately 30 minutes, and all responses are confidential. Please participate and share with interested colleagues.
Learn more and participate!

Save the Date! | 2026 Leadership and Physician Advisor Conference

The ACMA/APLCM 2026 Leadership and Physician Advisor Conference is November 15-17 in Nashville, TN! Leaders in Case Management, Transitions of Care, Social Work, Health Plans, Health Care Administrators, Medical Directors, Chief Nursing Officers, and Physician Advisors, this conference has everything you need.

ACMA and APLCM are Partnering Organizations | International Case Management Conference

We are pleased to announce that ACMA and APLCM are partnering organizations for the inaugural International Case Management Conference, taking place September 17-18, 2026 at the Pullman London St Pancras. This collaboration brings together global leaders in case management and care delivery to support a shared vision for advancing health care systems worldwide. As partnering organizations, ACMA and APLCM will contribute their expertise and international perspectives to help shape critical discussions on the future of care management and health system innovation.
Learn more.

Share Your Research | Collaborative Case Management

Do you have a project or measurable initiative you've instituted at your organization? Have you conducted research on a current issue in the field? Share your experiences and results with your professional community! Email your proposal or questions: vmatthews@acmaweb.org.
Learn more!

ACMA Swag is Now Available

Support ACMA's mission and wear or show off your ACMA pride!
Get your swag today!

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows.
Submit a presentation!

SAVE THESE DATES | National Case Management Week

2026 - October 11-17
2027 - October 10-16
2028 - October 8-14

American Case Management Association
17200 Chenal Parkway Ste 300 #345
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247
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