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Membership Continuing Education
Innovation in Cost Reduction – Actionable Tips to Reduce Costs and Streamline CM Workflows

Publication Date: 1/19/2024


Length: 56 minutes and 5 Seconds

Content Level: 1 Intermediate, General CE

Abstract
Hospitals around the country are facing pressure to reduce costs and prove the value of FTEs. This is challenging for case management departments which are often understaffed and overworked, with many workflows and administrative burdens to manage.

In this session a panel of case management leaders discuss how they're facing the cost reduction challenges head-on and offer tips to leverage technology, people, and processes to reduce costs and minimize administrative burden so their case management departments can focus on what they love…helping patients and their families.

Learning Objectives
1. Identify specific cost reduction initiatives implemented by leading organizations and case management departments.
2. Discuss how the strategic integration of technology and people management can streamline processes, increase efficiency, and contribute to significant cost reductions within case management departments.
3. Apply knowledge gained to develop actionable plans, utilize technology, optimize people and staffing, and refine processes to minimize administrative burdens, reduce costs, and enhance the focus on patient care.

Speakers:
Steve Blau, MSW, MBA | Senior Director, Care Management and Transitional Care | Luminis Health System

Steve Blau holds a Master of Social Work from the University of Pennsylvania and a Master of Business Administration from John Hopkins University. Blau is the Senior Director for Care Management and Transitional Care for the Luminis Health System in Maryland. Within recent years, he and his team implemented Maryland’s first community-based Mobile Integrated Health program to support early discharges and bridge the gap between the availability of home care services. They also developed a community SNF network, a Remote Patient Monitoring program, a complex Care Management model, and other strategies to manage care transitions effectively. Blau is currently working to implement a multi-hospital Care Management Resource Team and a multi-hospital Payor-Based Utilization Management model. In 2023, Blau and his Transitional Care Team were recognized by the Maryland Patient Safety Center’s Minogue Circle of Honor Award for improvements in patient safety.

Joanna Lucas, RN, BSN | Vice-President, Care Management | St. Luke's University Health Network

Joanna Lucas is a graduate of Oral Roberts University and Roberts Wesleyan College, reflecting on her strong educational background in nursing. She has expertise in health care management, patient safety, clinical research, and health care information technology. She currently serves as the Vice President of Care Management at St. Luke's University Health Network, a fully integrated network based in Bethlehem, PA. With over a decade of experience, Lucas has held key leadership roles at renowned institutions and is known for her visionary leadership and commitment to quality patient care. She continues to shape the future of health care delivery, leaving a significant impact on the industry and driving innovative initiatives.

Keywords: Cost Reduction, Technology, Patient Care

Innovation in Cost Reduction – Actionable Tips to Reduce Costs and Streamline CM Workflows

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