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Membership Continuing Education
Effective Communication With Attendings

Publication Date: 3/9/2015

Speaker: Dani Hackner, MD, MBA
Length: 1 hour, 29 minutes

One of the crucial elements in the case management process is communication with the attending physician. Topics of discussion most often include admission status, appropriate level of care, care progression issues, resource utilization, and transition planning. Approaching an attending about any of these issues is necessary for effective case management. For a variety of reasons this can often be a difficult task for the case manager. This session will explore common communication barriers that occur between the case manager and the attending. The speaker will discuss effective communication strategies for case managers when approaching attendings, and will provide attendees with instruction on how to coach case managers through these important conversations. Communication and coaching examples will be shared.

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Effective Communication With Attendings


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