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National Hospital Case Management Survey

The Only Source of Comprehensive National Benchmarking Data for Hospital / Health Care Delivery System Case Managers

The flagship project of ACMA practice research in hospital Case Management, the Survey is conducted through a biennial randomized study of over 400 hospital Case Management departments, and produces 95% confidence level data on over 75 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

2021 National Hospital Case Management Survey

Have You Reviewed the 2021 National Hospital Case Management Survey Final Report? The Survey contains a number of figures and findings relevant to Case Management practice, such as staffing, caseload, and FTE distribution. To access the Survey, log-in to the Members Only section.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“At McLeod Health we were happy to see the National Survey data in reference to salaries, as we were starting a new Case Management model, and we had no idea what each discipline should be paid. Our staff was soon upgraded to the national standards for our number of beds, as well as our region. The entire Survey is an excellent tool for Case Management operations.”

Cassandra Brunson, LBSW | Corporate Director, Discharge Planning
McLeod Regional Medical Center | Florence, SC

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

Announcements

Is your Compass 2022 training complete? Compass 2023 coming soon.

Time is running out to complete your curricula in order to receive continuing education certificates. All trainees must complete the curricula and evaluations prior to January 31, 2023. Log in to check your courses >>>

Accepting Nominations for 2023 Case Management Hero Award

Have you or someone you know closely overcome an incredible obstacle? Have you witnessed a colleague doing something truly inspirational in our practice? Experienced loss yet persevered in an awe-inspiring way? We are looking for something extraordinary – something that inspires future professionals to step up in the face of adversity – to honor with the 2023 Case Management Hero Award. Discover and nominate >>

Get ACMA News in the Palm of Your Hand

Join the conversation with ACMA! Text the keyword ACMA to 844-554-2497 to stay up to date on all the latest news and announcements, delivered straight to your phone!

New Content Available in the Education Center

ACMA’s Education Center provides members with access to 30+ hours of free continuing education for every career need, viewable as publications and webinars. The content is constantly evaluated to provide you with the most relevant information, and we just added FOUR more webinars to our collection! Access this content by clicking Account Login, and choosing Membership. Once logged into your Members-Only portal, navigate to the Education Center tab and scroll down to check them out! If you need assistance accessing, please contact ACMA Member Services at membership@acmaweb.org or 501-907-2262.

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows. Submit a presentation >>

2023 National Conference Location Announced

Save the Date! The 30th Annual National Case Management and Transitions of Care Conference and 24th Annual ACMA Meeting will take place April 21-24 in Washington DC! We hope to see you there! Learn more >>>

American Case Management Association
17200 Chenal Parkway Ste 300 #345
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247