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ACMA COVID-19 Resource Center

The COVID-19 pandemic continues to create worldwide concern. ACMA's COVID-19 resource center was designed to provide helpful information, resources and guidance for case management and transitions of care professionals. We encourage you to visit the resources listed and to lean on ACMA as your trusted source during this time of uncertainty.

Thank you for your work in your communities and for all you are doing to address this pandemic. We are here for you and will continue to be here during the weeks and months to come. We are stronger when we learn and collaborate together.

Interested in organizational resources? ACMA is leading the way with best-in-class products to help health care organizations provide more effective, higher quality, patient-centered care along the health care continuum.


Inside this special issue of Collaborative Case Management, industry partners from across the country share their insights into battling the COVID-19 pandemic. Experts provide you with tools, resources, ideas and experiences covering all aspects of the continuum of care. This special issue is free to download.

Inside the COVID-19 Issue


Join host Deb McElroy as she dives into the current issues facing case management and transitions of care professionals. In each episode, Deb will be joined by top thought leaders from across the country for frank and informative discussions covering a myriad of topics relevant to care management. Whether you are new to case management or a seasoned leader, listeners are sure to take away new ideas to benefit themselves, their facility and their patients.

Listen Today


  • COVID-19 Vaccine Resources from CMS
  • 2021 Special Enrollment Period in Response to the COVID-19 Emergency
  • What You Need to Know for 2021
  • CMS Adds to ACO, ESCO Resources with a Care Transformation Toolkit, Case Studies and Tip Sheet
View Healthcare Legislation

Education: Sessions & On-Demand Webinars

ACMA has numerous online learning opportunities covering COVID-19 topics. They are available at your fingertips - anytime, anywhere. Learn from experts in the field and apply your learnings in your practice.

National Conference

  • Lessons Learned from the Telemedicine Odyssey of 2020
  • Public Policy Update
  • Hospital to Home: Effective and Safe Throughput of COVID-19 Patients
  • Combating COVID by Leveraging Virtual Care Coordination Technology
  • The Invisible Enemy: Senior Care in Facilities During the Pandemic
  • Effects of COVID-19: Healthcare Organizations Use Social Determinants of Health to Determine Resource Allocation
  • Balancing Work Expectations and Job Satisfaction During Challenging Times
  • Transitions of Care Learning Collaborative: Assessment, Implementation, Outcomes and Lessons Learned
Register for 2021 National Conference >>

Virtual Chapter Conferences

  • Racial Disparities in COVID-19: Social Determinants of Health Equity
Please check back soon for more sessions as our fall chapter conferences near.
Find Your Local Conference and Topics >>

Education Center

  • Improving Transitions of Care & the COVID-19 Pandemic
  • Placement During COVID-19: The SNF Perspective
  • Refocusing Utilization Review to Meet Challenging Times
  • COVID-19 Admissions: Getting Status Right and Preventing Denials
  • Coronavirus Panel Discussion: The Impact on Case Management and Transitions of Care
  • Coronavirus Webinar: The Impact on Case Management and Transitions of Care
  • Coronavirus Public Policy: CMS Discharging Rule
  • Coronavirus Webinar: Legislative and Public Policy Update
Members: Access the Education Center


Your online community is here! Find, connect and collaborate with other members. Share ideas, discuss challenges, post questions, find resources and more!

Members: Log in to Network


National Conference Early Registration Deadline is April 21

Register for the ACMA 2021 National Conference by April 21 to save $150 on registration fees! Plus, you'll receive access to a bonus session, presented by Dr. Vikram Patel on the topic of "Reimagining Mental Health Care."
Register Now

ACMA Announces Promotion of Marlene Bober to Senior Vice President

The American Case Management Association is pleased to announce the appointment of Marlene Bober, MHA, ACM-RN to Senior Vice President. Bober joined ACMA as Vice President of Practice Development in January of last year, leading ACMA’s certification services, oversight of the Association of Physician Leadership in Care Management (APLCM), the Transitions of Care Standards of Practice and served as a clinical resource for content development. At the onset of the pandemic, Ms. Bober was instrumental in developing vital resources and tools for case management professionals to help educate practitioners in the areas of legislative updates, COVID-19 protocols, emergency preparedness and self-care. Read More >>>

ACMA COVID-19 Resource Center

ACMA is committed to keeping you informed about our actions in response to the COVID-19 pandemic. Stay up to date via the ACMA COVID-19 Resource Center where you will find helpful information, members-only resources and guidance for case management and transitions of care specific to this evolving situation. We encourage you to visit the resource center and to lean on ACMA as your trusted source during this time of uncertainty. Thank you for your work in your communities and for all you are doing to address this pandemic. Access ACMA COVID-19 Resource Center >>>

ACMA Announces New Crisis Management Guide - PiVoT™

ACMA has just released a new comprehensive crisis response tool designed specifically for care management and transitions of care. The PiVoT™ Crisis Management Guide identifies key strategies and provides step-by-step guidance in the areas of communication, staffing, system involvement, discharge planning, patient advocacy and staff resilience. Member discounts are available. Learn More >>>

ACMA Elects Three New National Board Members

ACMA is proud to announce the election of three new members to our National Board of Directors. Join us in welcoming Matthew Chappell, LCSW, ACM-SW, Jay Larrosa, MSN, PHN, RN-BC, ACM-RN and Jacqueline Moore, MSW, LCSW-C, RN, ACM-SW. Thank you to each of the candidates who were willing to run for election. ACMA continues to be fortunate in having many qualified professionals who can and are willing to volunteer their leadership expertise. Read the Full Press Release >>>

ACMA Podcast - "Care Transitions Today" Starts Season 2 on March 16

ACMA's podcast dedicated to case management and transitions of care professionals begins its second season on March 16, 2021. Care Transitions Today brings together thought leaders from around the country for frank, meaningful conversations about contemporary issues facing case managers. Season one is currently available on all major podcast platforms and be sure to subscribe to get the latest episodes from season two. Learn more about Care Transitions Today.>>>

ACMA National Office Has Moved

The home address of the ACMA National Office has changed. Our new physical address is 40 Rahling Circle, Little Rock, AR 72223. All phone and email contact information remain the same. Read the announcement >>>

Validate Your Expertise Through Professional Certification

The Accredited Case Manager (ACM) Certification is for health care delivery system case management professionals and tests core case management knowledge that is shared by nurse and social work case managers. Case Management Administrator Certification (CMAC) validates the competency of case management administrators, managers and aspiring leaders and promotes professional practice standards. If you are not yet certified, we encourage you to apply and enhance your professional practice by putting a credential after your name. The application deadline is May 15 in order to test in July-September 2021. ACM >>> CMAC >>>

American Case Management Association
40 Rahling Circle
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247