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Informed. Collaborative. Effective.

MCG Health, part of the Hearst Health network, helps healthcare organizations (in both the government and private sectors) implement informed care strategies that proactively and efficiently move patients toward health. MCG’s transparent assessment of the latest research and scholarly articles – along with data analysis – gives patients, providers, and payers the vetted information they need to feel confident in their care management decisions.

How do we do it? We combine gold-standard content and innovative software solutions with quality analytics and benchmarking that can integrate seamlessly into virtually any EHR and case management workflow platform. Together, our products help drive effective care for a majority of commercially insured Americans, resulting in better outcomes and increased cost savings.

Gold Standard Care Guidance and Software Solutions

Effective care should lead to the best patient outcomes with the most efficient use of care resources. Healthcare groups that implement an informed healthcare strategy, leveraging MCG solutions, are able to improve patient outcomes while simultaneously increasing the efficiency of care resources. We help make healthcare more effective with evidence-based care guidelines that allow providers and health plans to drive effective care. We provide fast access to globally sourced, clinically validated best practices that support confident clinical decision-making. Our editors develop the care guidelines in strict accordance with the principles of evidence-based medicine. Annually, thousands of references are reviewed and ranked, with many unique citations.

“Each year, MCG editors identify the most important clinical evidence and use it to refine and expand care guidance,” says Jon Shreve, President of MCG. “Evidence-based standards of medical necessity and best practice care are constantly evolving. Having the latest research and data at their fingertips helps healthcare professionals improve patient care while managing costs.”

Care guidelines from MCG provide fast access to evidence-based medicine’s best practices and care plan tools across the continuum of treatment, providing clinical decision support and documentation which enables efficient transitions between care settings. Nine of the largest U.S. health plans and nearly 2,000 hospitals use our evidence-based guidelines and software. Today, our informed care strategies affect over 208 million covered lives.

Whether you’re a community hospital trying to reduce 30-day readmissions, a health plan looking to automate prior authorizations, or an EHR partner looking to integrate MCG into your platform, the right combination of guidelines and software is available to meet your needs.


Sunovian Pharmaceuticals

At Sunovion, patients are at the center of everything we do! We are creating innovative psychiatric, neurological and respiratory therapies that help transform people's lives, while at the same time we are playing an increasingly active role in the future of global health.


Change Healthcare

Change Healthcare (Nasdaq: CHNG) is a leading independent healthcare technology company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system. We are a key catalyst of a value-based healthcare system, accelerating the journey toward improved lives and healthier communities. Learn more at


Air Ambulance by Air Trek Inc.

Celebrating 40 years as a family owned and operated air ambulance specialist Air Ambulance by Air Trek Inc. has been providing a variety of world wide air medical transportation services and commercial airline medical escort repatriation services. Our staff consists of Physicians, Registered Nurses, Flight Paramedics, and Registered Respiratory Therapists. Each of these Aeromedical Transport Specialists has received training in aeromedical care, aircraft safety, and aviation physiology. Air Trek owns & operates a variety of aircraft that are medically configured and equipped to function as a flying critical care units. Our fleet consists of Cessna Citation I, Cessna Citation II, a Cessna Citation Eagle, and Cessna 414 pressurized twin prop aircraft. Air Trek is certified by the Federal Aviation Administration with an FAA 135 Certificate, and for air ambulance operations throughout the Americas and Caribbean. We are insured and licensed in the State of Florida Emergency Medical Services. Air Trek specializes in critical care and bariatric patient transportation.

Angel MedFlight

Angel MedFlight provides safe, seamless, air ambulance transfers for patients across the country or around the world, expanding patient care options by increasing accessibility to distant facilities. Angel MedFlight simplifies the process and expedites medical flights. We appreciate the opportunity to be an extension of the excellent work done by the healthcare professionals we are privileged to work with. • Our Flight Coordinators arrange all air and ground logistics 24 hours/day, 365 days/year • Our Critical Care Clinicians provide Bedside-to-Bedside transfers • Our Claims Specialists manage the entire insurance authorization process Let us help your patients. Call Angel MedFlight at 855.916.9747 or visit us online at

Green Key Resources, LLC

Green Key Case Management and CDI offers acute care facilities a targeted approach to maintaining quality standards and positively impacting your bottom line. Proven success at academic facilities, community hospitals, for-profit or not-for- profit hospitals, rural and urban facilities, and independent or system hospitals has made us leaders in acute care case management staffing. We understand the demands of the case management and CDI teams, allowing us to be a committed partner that will help Unlock Your Potential.

Healthcare Legal Solutions

Healthcare Legal Solutions, LLC (“HLS”) is a collections firm recovering third party payer medical claims for hospitals/health systems. We supplement hospitals’ in-house case and denial management departments by submitting legal appeals through payers’ administrative grievance processes. HLS differs from our competitors by maximizing clients’ returns above all else. We are results-driven, consistently out-performing competing agencies, law firms, and physician-adviser companies.

Nationwide Prescription Connection

NPC specializes in working with organizations and their teams to eliminate cost-related nonadherence. By handling all necessary steps, we help clients’ patients get access to all available programs, copayment assistance and teaching them to be smart shoppers. By collaborating with NPC, our clients can easily refer patients and know they are being assisted with paramount customer service. NPC will work directly with the clinical teams, prescribing providers, financial assistance, case managers, care coordinators, patients and programs to get the patient approved as quickly as possible. Once approved, NPC handles all necessary reenrollment steps to keep the patient on the program and receive continued assistance.

Organizations that have implemented similar programs have experienced a 3:1 return on their investment:

50% reduction in inpatient utilization (15% decrease in cost per case

35% reduction in ED visits (40% decrease in cost per case)

66%-80% decrease in number of high utilizers after the first year

Reduction in discharge medication costs

Improved outcomes

By helping patients to get the medication they need but cannot afford, patients can experience healthier lives and improved outcomes. Our clients’ clinical teams feel confident that their patients are being assisted with the highest level of service.


Vote by January 28: ACMA National and Chapter Board Elections

A ballot for the 2022 ACMA National Board of Directors and Chapter Leaders was emailed to you on Friday, January 14 with the subject line "Cast Your Vote for ACMA National Board and Chapter Leaders." If you cannot locate that email with your unique link to vote, please check your spam or junk folder. If you are still unable to locate it, please contact ACMA for assistance. We look forward to receiving your vote by Friday, January 28.

2022 ACMA National Conference in Dallas

Registration is now open for the 29th Annual National Case Management and Transitions of Care Conference and 23rd Annual ACMA Meeting in Dallas, May 1-4 at the Gaylord Texan Resort and Convention Center! Learn More and Register >>

Call for Presentations - 2022 Leadership and Physician Advisor Conference

ACMA is now accepting presentation proposals the 2022 Leadership and Physician Advisor Conference, as well as select chapter conferences. Presentations must be submitted by January 26, 2022. The conference will take place in New Orleans on November 16-18, 2022. Submit Your Presentation Now >>>

Webinar: Behavioral Health and Moving Beyond the Era of COVID: Caring for Both Patients and Providers

Join ACMA and Sunovion Pharmaceuticals on February 2 to discuss the current behavioral health challenges for both patients and providers in navigating a course through the pandemic. The webinar will include a focus on the ongoing effects of the lockdowns and thoughts on the longer-term implications for providing care to patients with serious mental illness. Learn More and Register >>>

ACM Winter Workshop

Register now for the ACM WInter Workshop. The five-hour course, broken into two, 2 1/2 hour sessions, will begin at 9:00 a.m. CT on both Saturday, February 19 and Saturday, February 26. Registration for the two-part webinar series closes on Wednesday, July 21. To learn more and/or register, click here. >>>

Is your Compass 2021 training complete?

Time is running out to complete your curricula in order to receive continuing education certificates. All trainees must complete the curricula and evaluations prior to January 31, 2022. Log in to check your courses >>>

American Case Management Association
40 Rahling Circle
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247