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Compass Directional Training for Case Managers

About Compass

Compass is a comprehensive program designed to provide standardized training for case management staff.

Developed by an interdisciplinary taskforce of case management leaders, Compass includes the following components:

  • 18 online training video modules
  • Online competency tests
  • 10 hours of continuing education for nurses, social workers and ACMs
  • E-manual for print and download


The Compass program consists of 18 modules:

  • Scope of Services & Education
  • Professionalism
  • Accountability
  • Utilization Management
  • Resource Management
  • CMS Conditions of Participation
  • DRGs: What and Why?
  • Observation Services
  • Care Coordination
  • Transition Management
  • Advocacy
  • Guardianship
  • What is EMTALA?
  • Patient Rights, Org Ethics & Legal Issues
  • RACs, MACs & HUM
  • Accountable Care Organizations
  • Affordable Care Act & Case Management
  • The Two-Midnight Rule

Compass Demonstration Video

Watch the Compass training demonstration video.

Order Compass Training

The NEW Compass is now available for pre-sale! Click below to custom order your organization’s Case Management and Physician Advisor training.

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The Value of Compass

Compass is designed to provide standard training for case management staff on the key tenets of hospital case management practice.

Compass will minimize or even eliminate the need for a case management leader or educator to train staff on these key concepts, areas and regulations.

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Compass training is a comprehensive program designed to provide standardized training for case management staff. It is not intended to be a preparatory course for the Accredited Case Manager (ACM™) Exam or a stand-alone preparatory resource.

Compass continuing education (CE) contact hours are generally accepted by most professional nursing and social work organizations and state board of nursing and social work. ACMA has made substantial efforts to obtain appropriate providerships for CE offerings and many licensing authorities allow for some form of CE reciprocity. However, ACMA does not warrant that all professional organizations or licensing authorities will accept its CE contact hours. If in doubt, individuals are advised to contact their professional licensing organizations or licensing authorities to confirm acceptance of these contact hours. Click here to learn more.